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Indeed
Call Center Operator
**News: We now have a partnership with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management with over 30 years of experience, and since 2020, we have been certified as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Path at AeC**: At AeC, your development is our priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a company that embraces diversity and want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities**: Phone-based customer support to answer questions and provide quick solutions, as well as guiding customers step-by-step to resolve issues. Activities conducted via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be over 18 years old High school diploma completed Vacancies available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2. Vacancy also open to first-time job seekers. No prior experience required; however, experience in roles such as telemarketing operator, attendant, receptionist, call center operator, customer service analyst, customer support representative, consultant, collections agent, active or passive customer service agent, salesperson, SAC (Customer Service Center), sales, teleoperator, interaction expert, operator, etc., will be considered an advantage. **Here, you’ll find cutting-edge Technology & Human Warmth, Innovation, People, and Opportunities.** Employment type: Permanent CLT contract Compensation: R$1,518.00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Selection question(s): * PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Following the format: @(gmail, outlook, yahoo, icloud).com
Fairy Lake - Estr. Dom Pedro Augusto - Alto da Boa Vista, Rio de Janeiro - RJ, 20531, Brazil
R$1,518/month
Indeed
Call Center Operator
**News: We now have a partnership with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management with over 30 years of experience, and since 2020 we have been certified as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Path at AeC** At AeC, your development is our priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a company that embraces diversity and want you to grow with us. With or without experience, join AeC! **Responsibilities:** Phone-based customer support to answer questions and provide quick solutions, as well as guiding customers step-by-step to resolve issues. Activities conducted via email, chat, WhatsApp, voice calls, and other channels. **Requirements** Must be over 18 years old High school diploma completed Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2. Position also available for first-time job seekers. No prior experience required; however, experience in roles such as telemarketing operator, receptionist, call center operator, customer service analyst, customer service representative, consultant, collections agent, active or passive customer service agent, salesperson, customer service center (SAC) agent, sales, teleoperator, interaction expert, or operator will be considered advantageous. **Here, you’ll find cutting-edge Technology & Human Warmth, Innovation, People, and Opportunities.** Job Type: Part-time, Direct Hire (CLT) Compensation: R$1,518.00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection Question(s): * PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Following the format: @(gmail, outlook, yahoo, icloud).com
R. Santos Fernandes de Sá, 140 - Chonim de Cima (distrito, Gov. Valadares - MG, 35109-000, Brazil
R$1,518/month
Raízen
Junior Digital Support Analyst | Shell Box
We are over 40,000 people focused on safety, integrity, collaboration, and simplification—the pillars supporting our culture. We generate value for our shareholders, customers, partners, and employees through an integrated business ecosystem that begins with sugarcane cultivation and extends to the production and commercialization of ethanol, sugar, and bioenergy. We also operate—under license from the Shell brand—in fuel, lubricants, and other specialty products distribution across Brazil, as well as refining operations in Argentina and fuel derivatives and lubricants distribution in Argentina and Paraguay. Do you identify with this? Want to join our company? Join Raízen! We are seeking a Junior Digital Support Analyst to provide Level 2 support within our Shell Box support team. Shift: 6 days on / 1 day off | 3:00 PM – 11:20 PM Work modality: Remote Responsibilities and duties YOUR TYPICAL DAY: Provide Level 2 technical support for the Shell Box digital product; Monitor system health and critical services using tools such as AWS CloudWatch and New Relic; Run queries on MySQL and Athena databases to diagnose and resolve issues; Identify and resolve technical incidents, ensuring application stability and performance; Actively participate in analyzing and resolving critical production issues; Document solutions and operational procedures for the team. Requirements and qualifications WHAT YOU NEED: Required: Basic experience with relational databases (preferably MySQL); Knowledge of monitoring tools such as AWS CloudWatch and New Relic; Familiarity with queries in MySQL, AWS Athena, and DynamoDB; Basic knowledge of scripting and process automation; Ability to analyze logs and monitor systems. Desirable: Previous experience with digital products and production environment support; Fundamental understanding of cloud infrastructure (preferably AWS); Knowledge of ITIL or incident management practices; Basic programming language knowledge, such as Python or Node.js. Additional information SELECTION PROCESS STEPS: Our process includes three main stages (additional stages may apply, and you’ll be informed if you advance): Application – completing this form and any additional data, if required. HR interview – an informal conversation to get to know each other. Leadership interview – a more technical discussion about daily responsibilities and challenges. All communication will occur via email and phone—please ensure your contact details are up to date. We operate in ethanol and sugar production and in fuel, product, and service distribution under the licensed Shell brand—by Raízen—in Brazil, Argentina, and Paraguay. We rank among Brazil’s largest private corporate groups, and our team is our greatest differentiator: over 40,000 employees and 15,000 business partners spread across the country. Want to join our company? Then, join Raízen! Source: Indeed
São Paulo
Negotiable Salary
Raízen
Junior Administrative Analyst
We are over 40,000 people focused on safety, integrity, collaboration, and simplification—the pillars supporting our culture. We create value for our shareholders, customers, partners, and employees through an integrated business ecosystem that begins with sugarcane cultivation and extends to the production and commercialization of ethanol, sugar, and bioenergy. We also operate—under license from the Shell brand—in fuel, lubricants, and other specialty products distribution in Brazil, as well as refining operations in Argentina and fuel derivatives and lubricants distribution in Argentina and Paraguay. Do you identify with this? We are seeking a Junior Administrative Analyst to join our People team in Piracicaba. Responsibilities and duties WHAT YOUR DAY-TO-DAY WILL LOOK LIKE: Provide administrative support to Occupational Health activities; Implement corporate health campaigns and occupational health programs; Support management of area indicators and controls, including support for BID; Design health-related corporate campaigns and monitor associated targets; Manage documents, schedules, and reports for the area; Collaborate with internal departments and suppliers to ensure execution of planned initiatives; Participate in meetings and technical visits, with availability for travel; Contribute to continuous improvement of area processes by proposing administrative solutions. Requirements and qualifications WHAT YOU NEED TO HAVE: Currently enrolled in or having completed a Bachelor’s degree; Previous experience with administrative routines, preferably in the health sector; Proficiency in Microsoft Office, especially Excel and PowerPoint; Knowledge of Power BI is considered a plus; Strong organizational skills, attention to detail, and effective communication; Availability to work in a hybrid model (3 days onsite / 2 days remote) in Piracicaba/SP; Availability for travel. Additional information SELECTION PROCESS STEPS: Our process comprises three main stages (additional steps may apply, and you will be informed if you advance): Application – completing this form and providing additional data if required. HR Interview – an informal conversation to get to know each other. Leadership Interview – a more technical discussion about day-to-day responsibilities and challenges. All communications will be via email and phone—please ensure your contact details are up to date. We operate in ethanol and sugar production and in fuel, products, and services distribution under the licensed Shell brand, managed by Raízen in Brazil, Argentina, and Paraguay. We rank among Brazil’s largest private business groups, and our team is our greatest differentiator: over 40,000 employees and 15,000 business partners spread across the country. Want to join our company? Then come to Raízen! Source:Indeed
São Paulo
Negotiable Salary
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