Job Summary: Universo AGV is seeking a professional to communicate with workshops and members, update repair information, and verify payments, with emphasis on communication and support. Key Highlights: 1. Public service and active communication with workshops and members 2. Support in updating and tracking vehicle repairs 3. Analysis and confirmation of vehicle entries into workshops Universo AGV is a vehicle protection association aiming to provide high-quality, excellent services to all Brazilians through mutualism. It focuses on guaranteeing various benefits for members across Brazil who own passenger or commercial vehicles—including motorcycles, cars, trucks, and premium vehicles. **Responsibilities and Duties** * Contact workshops via WhatsApp or phone call to request information and photos of vehicles under repair; * Send WhatsApp messages to members and third parties with updates regarding repairs; * Occasional payment verifications within Evexpay; * Confirm vehicle entries into workshops; * Occasional notifications to the Adjustment team regarding the need for additional workshop input. **Requirements and Qualifications** * Completed High School education; * Proficiency in Microsoft Office suite; * Experience in public service; * Basic mechanical and bodywork knowledge preferred. **Additional Information** Only Universo members enjoy: * Freedom to dine wherever you prefer using our Caju card, valued at R$40.00 (per workday); * Choice between transportation allowance or fuel subsidy; * Your health is one of our top priorities—your GymPass membership is fully covered by us! Plus, dependent plans start from R$29.90; * Co-payment medical assistance provided by Unimed; * Training programs offered through Academia Performance; * Development incentives through university partnerships, offering up to 50% scholarships for undergraduate and postgraduate courses; * Language school partnerships, providing special conditions for online or in-person study; * Access to Clube You, offering numerous discounts and benefits at thousands of establishments—including supermarkets, cinemas, pharmacies, hotels, and more; * We also care about your pet—you’ll receive exclusive discounts on assistance plans from our partner Au Happy; * Vehicle protection! 20% discount on Universo AGV association plans! * Gamification program: earn coins for each goal achieved and redeem them for rewards at Up Store; * SESC card for you and your dependents, granting access to numerous benefits nationwide, including quality activities and services at low cost. We are specialists in a shared area of interest. Universo AGV focuses on ensuring diverse benefits for members who own passenger or commercial vehicles. A regulated and authorized activity under the laws of our country (Brazil), states, and municipalities. As an association, Universo AGV exists to meet collective needs proposed to its members through cooperation.