Description
Job Summary:
We are seeking a professional to join our customer service team, responsible for ensuring a pleasant and high-quality experience for customers during breakfast and lunch.
Key Highlights:
1. Customer service focused on quality and satisfaction.
2. Teamwork for efficient and harmonious service.
3. Opportunity to work flexible hours.
Job Description:
**Job Summary:** We are seeking a professional to join our customer service team. The role involves attending to customers during breakfast and lunch, ensuring a pleasant and high-quality experience at all stages of service.
**Main Responsibilities:**
* Greet and direct customers politely and courteously;
* Restock food items during breakfast;
* Organize and clear utensils and cutlery from tables;
* Present the menu, provide information, and answer questions about dishes and beverages;
* Record orders and forward them accurately to the relevant departments;
* Serve food and beverages carefully, promptly, and with attention to detail;
* Monitor customer satisfaction throughout the service;
* Collaborate with the team to ensure efficient and harmonious service.
**Requirements:**
* Prior experience in customer service within food establishments (preferred);
* Strong communication skills, friendliness, and ability to work well in a team;
* Availability to work flexible hours, including weekends and holidays.
**Benefits:**
* Health insurance (50% of monthly premium covered by the company, with co-payment deducted from payroll);
* Dental insurance at no cost to the employee;
* Transportation allowance or fuel assistance;
* Complimentary life insurance;
* On-site meals;
* Pharmacy card.
**Working Hours:**
* 2:00 PM to 10:20 PM, rotating schedule of 6 days on / 1 day off
**Compensation:**
* Monthly salary of R$ 1\.697,00
* Attendance bonus of R$ 250,00
* Average commission of approximately R$ 400,00 per month;
* Potential for additional earnings.
Employment Type: Permanent CLT
Work Location: On-site