**Vice-Presidency:** Engineering and Customer Service **Directorate:** Network Operations **Work Location:** Sete Lagoas - MG To ensure our customers enjoy an enhanced experience with our services, we have a Customer Service Operations and Maintenance team dedicated to guaranteeing speed and quality in the repair, operation, and maintenance of fixed and mobile networks. Through consistent projects, analysis, and planning, we implement the company’s technological evolution, improving network quality. Want to join this team? Then come aboard! **Responsibilities and Duties** You will work on-site performing: * Inspections of activities carried out by partner companies and internal teams; * Corrective and preventive actions; * General infrastructure tasks; * RF and TX operations; * Conducting tests on access equipment (internal plant RF and TX) and on fixed and mobile networks; * Managing contracted O&M providers for access networks; * Developing control spreadsheets and dashboards. **Requirements and Qualifications** COMPLETED TECHNICAL COURSE (Electrical, Electronics, and/or Telecommunications); - CERTIFICATE OF COMPLETION; * Knowledge of Telecommunications and Infrastructure; * Proficiency in Information Technology; * Ability to draft reports on performed activities; * Valid driver's license (CNH); **Additional Information** **Here’s what we offer you:** At Vivo, we spare no effort in supporting and valuing our employees. These are not only excellent benefits—but also flexible ones. * Choose the ideal benefit for you and your dependents via a digital platform offering multiple categories: Gym, Meal Voucher (VR), Food Allowance (VA), Pharmacy Assistance, Medical Assistance, Dental Assistance, and Life Insurance; * Corporate mobile phone. Yes—a brand-new smartphone for you! * Unlimited voice and data plan! Yes—unlimited! With Vivo’s best mobile network, even faster thanks to Vivo’s 5G! * An exclusive Vivo offer featuring special discounts on landline, broadband, TV, and apps; * Eligibility for annual Bonus or Profit-Sharing Program (PPR); * Plan your future through our Private Pension Plan; * Have children? You’ll receive a subsidy to help cover school, daycare, or babysitter expenses; * Work in an environment that respects your personality, your style of dress, your individuality—and where you can be authentically yourself. \#VemdeVocê * Remote work up to 2 times per week. \#Mobility * Flexible working hours; * Enjoy a personal day off (Day off) to celebrate your birthday; * Participate in one of the largest corporate volunteer programs to help you transform the world; * Access our Educational Development Program, which offers partnerships with educational institutions at discounted rates; certifications; and online courses. * Accelerate your career through our Internal Recruitment Program, both in Brazil and abroad—as we operate in over 17 countries! \#VivoMinhaCarreira * Benefit from a range of initiatives designed to improve your physical, emotional, and social well-being! Here, we have \#VivoBemEstar, encouraging our team to adopt healthy habits and achieve better quality of life! Services available to our employees include consultations with nutritionists, psychologists, social workers, telemedicine, and more! * All our positions are open to people with disabilities and/or rehabilitated individuals. We foster a culture that values diversity, differences, and human potential! \#VivoDiversidade \#VemPraVivo We are part of Telefônica Group, Brazil’s telecommunications leader. Our purpose is to **Digitalize to Connect** people, businesses, and society as a whole—building a more connected nation and transforming the lives of Brazilians. We aim to expand our customers’ autonomy, personalization, and real-time choices—putting them in full command of their digital lives, securely and reliably—all backed by Vivo’s unmatched quality. To make this possible, we lead a digital transformation process and are revolutionizing our company from within. We’ve implemented agile methodologies across the entire organization, seeking to connect with the most innovative and collaborative ways of working. We strive to foster a diverse and inclusive environment that stimulates creativity, drives innovation, and boosts engagement. At Vivo, culture is the force that transforms strategy into action. We’re driven by **Purple Passion**—our unique ability to envision, execute, and overcome barriers with entrepreneurial courage, anticipate trends, and build a future we’re proud of. This energy connects diversity, innovation, and sustainability—turning purpose into impact through technology and its infinite possibilities. **To embody this essence, we seek people who embrace our 5 Passions**—behaviors reflecting who we are and how we make a difference: * **"The customer’s time is now"**: Act immediately on what truly matters to the customer. * **"People are our best technology"**: Adopt a constructive attitude, collaborate, and trust in human connections. * **"Curiosity pays off"**: Act courageously, test new ideas, and learn from every discovery. * **"Simplicity is always possible"**: Get straight to the point, resolve issues with the right people, and simplify the path. * **"Results are my responsibility"**: Take ownership of your actions and outcomes—recognizing that omissions also generate impact. We believe **diversity**—in people, experiences, cultures, behaviors, skills, and attitudes—is a key differentiator that mirrors the society we live in. We maintain a robust internal program grounded in five pillars: Gender, LGBTI+, Race, Persons with Disabilities (PcD), and 50+—to ensure a more inclusive culture and a more diverse, representative workplace. We are a **technology** company inspired by diversity and **innovation**, offering space for everyone, supporting and embracing differences. We believe the path to delivering the best experience to our customers begins with delivering an outstanding experience to our employees. **\#VemPraVivo**
João Silva
Indeed · HR
João Silva
Indeed · HR
