We are assisting a **partner of our consulting firm** in searching for a **Customer Service Assistant**, with a communicative, organized profile and passionate about providing high-quality support to customers and students. **Main responsibilities** Enroll students in the virtual learning environment; Support the student service center; Monitor students' journey, providing support and resolving inquiries; Organize and update academic information, such as attendance, grades, and certificates; Support teachers and students during synchronous classes. **Requirements** Undergraduate studies in progress; Experience in the role; Intermediate or advanced knowledge of the **Microsoft Office Suite**; **Job details** **Location:** On-site in **Porto Alegre/RS, North Zone**; **Schedule:** Monday to Friday; **Base salary:** R$ 2,000.00; **Benefits:** Meal voucher, transportation voucher; **After 3 months:** Health insurance, education allowance, therapy allowance, and Gympass.