Description
**About Emccamp**
With 49 years of experience in the real estate market, Emccamp Residencial is a reference in the development and construction of high-quality projects, operating with responsibility, innovation, and commitment to customers, partners, and employees.
**Job Objective**
Support technical activities related to post-construction, conducting remote inspections, monitoring service requests, and assisting in demand management, ensuring process quality and customer satisfaction.
**Main Responsibilities**
* Conduct remote inspections of already delivered units;
* Register, monitor, and update service requests in the system until closure;
* Facilitate and organize scheduling of incoming service requests;
* Issue technical opinions based on performed analyses;
* Support technical assistance demand management;
* Ensure compliance with company guidelines and standards;
* Focus on customer service quality and expected outcomes.
**Requirements**
* Currently pursuing or having completed a technical or undergraduate degree in Civil Engineering or related fields;
* Basic knowledge of construction processes;
* Intermediate Microsoft Office proficiency;
* Strong verbal and written communication skills;
* Organizational skills and ability to track demands.
**Benefits**
* Meal allowance or food voucher;
* Transportation voucher;
* Medical and dental assistance;
* Profit-sharing program (PLR);
* Birthday day off.
**Diversity and Inclusion**
At Emccamp, we value diversity and encourage applications from professionals of all backgrounds, believing that diverse teams strengthen our work environment and drive better results.
Work location: On-site
Work location: On-site