**Main Responsibilities:** 1\. **Platform Management:** \- Manage the e-commerce platform, ensuring all products are up-to-date and well-presented. \- Monitor and optimize website navigation to improve user experience. 2\. **Sales Strategy:** \- Develop and implement digital sales and marketing strategies. \- Analyze sales data and metrics to identify growth opportunities. 3\. **Inventory Management:** \- Coordinate inventory management, ensuring product availability and avoiding overstock. \- Collaborate with the logistics team to ensure efficient deliveries. 4\. **Customer Relationship Management:** \- Supervise customer service, ensuring quick and effective responses. \- Implement customer loyalty and satisfaction strategies. 5\. **Cross-Departmental Collaboration:** \- Collaborate with marketing, IT, and sales teams to align strategies and actions. \- Participate in strategic planning meetings and provide insights on e-commerce performance. 6\. **Reporting and Analysis:** \- Create monthly performance reports, analyzing e-commerce performance and suggesting improvements. \- Monitor market trends and consumer behavior. \- Propose new initiatives and projects that can differentiate the brand and attract new customers. **Requirements:** \- Bachelor’s degree in Business Administration, Marketing, or related fields. \- Proven experience in e-commerce management. \- Familiarity with analytics and SEO tools. \- Knowledge of e-commerce platforms (e.g., Vtex, Shopify, Magento, WooCommerce). **Skills and Personality:** \- Critical Thinking: Ability to analyze data and make informed decisions. \- Leadership: Skill to lead and motivate teams. \- Creativity: Innovative and capable of thinking outside the box to implement marketing strategies. \- Excellent Communication Skills: Ability to communicate clearly and effectively with diverse teams and stakeholders. \- Results-Oriented: Focus on goals and outcomes. Job Type: Full-time CLT Compensation: R$3\.000,00 \- R$3\.500,00 per month Benefits: * Health insurance * Life insurance * Transportation allowance Work Location: On-site