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Job Summary: A professional responsible for customer service, preparing quotations, issuing sales orders, and handling after-sales activities, including managing customer complaints. Key Highlights: 1. Internal customer service and preparation of quotations for customers 2. Issuance of sales orders and active involvement in after-sales activities 3. Management of customer complaints and internal documentation **Requirements:** * Completed technical high school education or currently pursuing higher education; * Experience in preparing customer offers/sales negotiation; * Proficiency in Microsoft Office Suite; intermediate Excel skills preferred; * SAP knowledge is considered a plus; **Responsibilities and Duties:** * Provide internal customer service; * Prepare quotations for spare parts and standard pumps, selecting the most suitable equipment to meet customer needs. * Issue sales orders for spare parts, pumps, and training; * Handle after-sales activities, receive customer complaints, and prepare internal documents via the system to address related matters. **Benefits:** * Medical and dental insurance; * Meal and food allowance; * Transportation allowance; * Hybrid work model (3 days on-site, 2 days remote); * Wellhub (Gympass) for employee and up to 3 dependents; * Life insurance; * Profit-sharing program (PPR).
