We are seeking a **Supervisor** to oversee and ensure the quality of services delivered by operational teams, guaranteeing compliance with the institution’s established standards and regulations. **Key Responsibilities** * Daily supervision and monitoring of activities performed by reception, cafeteria, building maintenance, cleaning, housekeeping, and access control teams; * Coordination and guidance of outsourced teams, including scheduling, shift planning, and resolution of operational issues; * Monitoring adherence to quality protocols through audits and implementation of corrective actions when necessary; * Preparation of daily and monthly reports on service execution, identifying opportunities for improvement and adjustments; * Maintaining regular communication with management to report incidents, suggestions, and solutions; * Ensuring appropriate training for staff, with emphasis on quality, safety, and best practices; * Monitoring the use and maintenance of materials and equipment required for operations. **Requirements** * Completed high school education; * Minimum 6 months of experience in team management. **Additional Information:** * Salary: R$ 2,807.00 * Weekly working hours: 44 hours * Daily schedule: 8 hours per day * Job location: Rua Domiciano Theobaldo Bresolin, No. 332, São Cristóvão neighborhood, ZIP code 85816-080 Employment type: Permanent CLT contract Payment: R$2,807.00 per month Benefits: * Meal allowance * Food allowance * Transportation allowance Selection questions: * Briefly describe your previous experience managing teams. How many people have you supervised, and in which types of services (e.g., cleaning, maintenance, reception, etc.)? * Do you live near the job location? * What is your expected salary? Workplace: On-site