Field Support Technician

Description

Job Summary: Join a team that is revolutionizing how companies interact with their customers, focusing on innovation and continuous growth. Key Highlights: 1. Dynamic environment focused on innovation and growth 2. Enhances sales and support through technology 3. Revolutionizing customer interaction We are passionate about innovation and excellence in customer service. We are a company specializing in fiber-optic internet and telephony, connecting people — that’s what drives us. Our goal is to deliver an experience of speed and unified, optimized service. You will be part of a team revolutionizing how companies interact with their customers. We enhance sales and support, delighting people through our technology. Always striving to scale, surprise, and grow. If you’re seeking a dynamic work environment focused on innovation and growth, this is the right place for you! **Job Responsibilities:** * Responsible for technical support and on-site visits to customers; * Receive service orders via system to visit customers’ residences; * Conduct tests and diagnostics of faults in fiber-optic networks and resolve identified issues; * Prepare technical reports of performed activities, describing procedures and results obtained. **Requirements and Qualifications:** * Proven prior experience in fiber-optic network installation and maintenance; * Completed high school education; * Proactive attitude and ability to work well in teams; * Driver's license category B; * Reside in Fazenda do Rio Grande or Mandirituba. Employment Type: Full-time, Permanent CLT Salary: R$2\.200,00 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Meal allowance * Transportation allowance * Company vehicle Selection Question(s): * Driver's license category B Experience: * ONUs (Mandatory) * Technical visits (Mandatory) * Internet network installation (Mandatory) License/Certification: * NR 10 (Mandatory) * NR 35 (Mandatory) Work Location: On-site