Documentation & QA Analyst

Description

Job Summary: We are seeking a professional to ensure that our software products are thoroughly tested, validated, and clearly, comprehensively, and accessibly documented—fostering a culture of organization and quality. Key Highlights: 1. Primary focus on technical and user documentation 2. Involvement in functional testing (QA) of products 3. Management and organization of company knowledge We seek a professional to ensure that our software products are thoroughly tested, validated, and—above all—clearly, comprehensively, and accessibly documented, whether in technical format, user format, manuals, videos, or any other required format. You will also be responsible for organizing and structuring our internal knowledge repository, promoting a culture of organization, quality, and knowledge sharing within the company. 1\. Documentation (Primary Focus) * Produce, review, and maintain various types of documentation: technical, user, manuals, guides, FAQs, tutorial videos, and any other supporting materials related to our systems and processes. * Translate complex technical information into clear and accessible content for diverse audiences (internal and external). * Ensure organization, versioning, and recurring updates of materials. * Create and standardize templates, models, and documentation best practices. * Collaborate with product, development, and support teams to identify documentation needs. 2\. QA – Functional Testing * Develop practical test cases based on requirements and specifications. * Execute functional tests of products (primarily manual). * Identify, log, and track inconsistencies, defects, or gaps discovered during testing. * Generate evidence of executed tests and update corresponding documentation when necessary. * Serve as a bridge between development, product, and support teams to ensure quality in final delivery. 3\. Knowledge Management and Organization (Secondary Focus) * Structure, organize, and keep the company’s internal knowledge base up to date (using tools such as Confluence or similar). * Administer access rights, templates, and governance rules for the knowledge base. * Support dissemination of technical knowledge through supporting materials and internal training, promoting a culture of documentation and continuous improvement.