Job Description: * Bachelor's degree completed; * Proficiency with Microsoft Office Suite; * Strong interpersonal relationship skills; * Empathy and active listening; * Strong communication skills; * Strong organizational, disciplined, and planning abilities in executing tasks; * Proactivity Nice-to-have qualifications: * Experience in the education sector. * Plan and execute onboarding processes; * Establish effective communication and build trust-based relationships with clients, serving as the primary point of contact throughout the onboarding period; * Collect, analyze, and act effectively on received feedback (both ad hoc and formal), ensuring client satisfaction during the onboarding period; * Log executed activities in a CRM system with organization and discipline; * Ensure initial success by helping clients achieve their first goals and derive value from our product; * Maintain clear communication and close collaboration with Sales and Customer Success teams to ensure seamless handoffs between departments; * Gather client feedback on the onboarding process and use it to identify opportunities for improvement and optimization. 2512030202191898805