Description
Job Summary:
The professional will greet and assist customers in urgent/emergency services, directing them and clarifying inquiries to ensure high-quality service.
Key Highlights:
1. Greet and assist customers in urgent/emergency situations
2. Direct and accompany customers to the requested departments
3. Clarify inquiries and identify responsible personnel to ensure high-quality service
**Responsibilities and Duties**
About the position:
* Greet and assist customers seeking urgent/emergency care services, directing and accompanying them to the requested departments, clarifying inquiries or identifying the responsible person for clarification, aiming to deliver the high-quality service mandated by the institution.
**Requirements and Qualifications**
If delighting customers and delivering excellence in service resonates with you, the customer service area at Rede Américas is the right place for you.
To transform healthcare, you must:
* Have completed high school;
* Have prior experience in customer service.
Minimum Education Level: High School (Secondary Education)
* Transportation Allowance and Performance Bonus (PPR)
* Meal Allowance / Food Allowance or On-site Cafeteria (depending on location)
* Health Insurance and Life Insurance
* Telepsychology
* TotalPass, primary care clinic, discounts on exams and vaccines
* UAU Benefits Club, SESC benefits
* + Benefits may vary depending on the job location and brand.
* Development and Career Cycle, Technology Academies / PMAX, and Crescer Program