IT Administrative Assistant

Description

Job Summary: The IT Administrative Assistant supports IT governance, manages procurement and inventory, controls budget and contracts, and assists in IT projects. Key Highlights: 1. Crucial support in IT governance and process management 2. Comprehensive management of IT procurement, inventory, and budget 3. Participation in IT projects and monitoring of KPIs **IT Administrative Assistant** **Job Description / Responsibilities:** * Support maintenance and updates of IT governance processes and controls (ITIL, ISO 27001, and internal policies); * Manage IT procurement: identify needs, request quotations, conduct comparative analyses, track purchase orders, and support the procurement department; * Manage IT inventory control for materials and assets (hardware, peripherals, supplies, and software), including recording of entries/exits, physical inventories, and periodic audits; * Monitor and record the IT budget, controlling expenditures, forecasts, cost centers, monthly consumption, and annual planning; * Support contract management, renewals, licenses, and vendor services related to IT; * Assist in building and tracking KPIs (SLAs, service levels, asset health, compliance); * Maintain up-to-date IT documentation (inventory, access records, policies, procedures, standards, and evidence); * Track incidents, action plans, non-conformities, and audit reports; * Provide administrative support to IT management and governance; * Support and/or participate in IT projects, assisting with stage documentation, scheduling, status reporting, delivery tracking, inter-team alignment, and vendor monitoring. **Required Education and Experience:** Bachelor's degree in IT (currently pursuing preferred); Basic knowledge of IT governance (ITIL, COBIT, or ISO 27001\); Intermediate Excel skills; Basic understanding of budgeting (budget) and cost control; Basic knowledge of inventory management; Experience or participation in IT projects (e.g., system implementation, service migration, infrastructure, service desk, governance, etc.); Familiarity with ticketing and management tools. **Work Location:** Centro, São João de Meriti **Salary:** R$ 1\.948,86 Benefits: \- Transportation Allowance or Parking \- Meal Voucher \- Food Basket \- Dental Plan \- Health Insurance \- Family Assistance \- Life Insurance \- Birthday Day Off \- Study Incentive \- Pharmacy Discounts \- Totalpass **Working Hours:** Monday to Friday, 08:00 to 18:00 Payment: R$1\.948,00 per month Benefits: * Medical assistance * Dental assistance * Education allowance * Food basket * Commercial agreements and discounts * Free parking * Life insurance * Meal voucher * Transportation voucher Work location: On-site