Customer Service Assistant

Description

Job Summary: The Customer Service Assistant will be responsible for providing agile, courteous, and efficient support to customers, handling requests and delivering clear information about RWE Telemedicina’s services. Key Highlights: 1. Opportunity for communicative, organized individuals who enjoy interacting with people. 2. Professional growth opportunity in an expanding healthcare company. 3. Administrative support for the telemedicine department. **RWE Telemedicina** currently has an opening for the position of **Customer Service Assistant**. We are a tele-diagnostic company providing medical equipment on lease, offering an intelligent, accessible, and comprehensive solution. We accompany our clients from implementation through operational growth, serving as a benchmark for support, infrastructure, and results. If you are communicative, organized, and enjoy interacting with people, this opportunity is for you. If you seek professional growth and wish to join a healthcare company undergoing expansion, join our team! **Responsibilities** * Customer service via phone calls, e\-mail, and WhatsApp, ensuring agile, courteous, and efficient support. * Provision of clear information regarding the company’s services. * Monitoring customer requests, ensuring timely follow\-up and resolution within established deadlines. * Updating information in systems and organizing service records. * Submission of daily service reports. * Administrative support for the department. **Requirements** * Basic computer skills (e\-mail, Microsoft Office suite, and systems). * Strong verbal and written communication skills. * Clear diction for telephone service. * Ability to draft and respond to e\-mails clearly and professionally. * Organized, responsible, and proactive profile. **Compensation** * Starting salary: R$ 1\.621,00\. **Work Schedule** Monday to Thursday: 8:00 AM to 6:00 PM or 9:00 AM to 7:00 PM. Friday: 8:00 AM to 5:00 PM or 9:00 AM to 6:00 PM. **Schedule determined according to company needs.** **Benefits** * Health insurance. * Dental insurance. * Transportation allowance. * Meal allowance or food allowance. * Career development plan. **How to Apply** Send your resume to: **anatalia.rh@rwetelemedicina.com.br** Or send a message via Indeed. Contact will be made by the HR department. Job type: Full\-time, Permanent CLT Compensation: R$1\.621,00 per month Work location: On\-site