Description
Job Summary:
Responsible for billing and recovering active and delinquent patients, negotiating debts and updating information in systems, with support to the commercial team.
Key Highlights:
1. Focus on patient billing and recovery
2. Debt negotiation and regularization proposals
3. Support to the commercial team in reactivation
**Main Responsibilities:**
* Conduct billing for **active patients** (outstanding installments).
* **Recovery of delinquent/inactive patients**.
* Contact via WhatsApp, phone, and in-person when necessary.
* Negotiate debts and propose regularization plans.
* Update information in the **CRM and control spreadsheets**.
* Support the commercial team when reactivation opportunities arise.
**Requirements:**
* Experience in billing or negotiation.
* Strong communication skills, firmness, and organizational ability.
* Proficiency with WhatsApp, Excel, and systems.
* Responsible, proactive, and results-oriented profile.
**Preferred Qualifications:**
* Experience in collections.
Employment Type: Full-time CLT
Compensation: R$1\.621,00 \- R$3\.000,00 per month
Benefits:
* Dental insurance
* Company-provided mobile phone
* Transportation allowance
Work Location: On-site