Call Center Operator

Description

Job Summary: Join AeC and handle customer interactions via phone, email, chat, and WhatsApp—providing quick solutions and guiding customers step-by-step to resolve issues. Key Highlights: 1. Growth opportunities and a wellness-focused environment 2. Career development plan with promotions starting from the third month 3. A diversity-embracing company, open to candidates with or without experience **News: We now partner with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** As market leaders in customer relationship management for over 30 years—and certified since 2020 as one of the best companies to work for—you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Development Plan at AeC**: Your professional growth is our priority. Starting from your third month, you can be promoted through our internal opportunity program. In 2024, we promoted over 5,000 employees. We embrace diversity and want you to grow with us—whether you have prior experience or not, join AeC! **Responsibilities**: Handle phone inquiries to address questions and deliver prompt solutions, while guiding customers step-by-step to resolve issues. Work across email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old Completed high school education Positions available for all shifts (morning, afternoon, and night), including part-time, 6x1, or 5x2 schedules. Also open to first-time job seekers. Prior experience is not required, but it’s a plus if you’ve worked in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or passive customer service agent, sales representative, SAC (Customer Service Department), sales, teleoperator, interaction specialist, operator, etc. **Here, you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.** Employment type: Full-time CLT Salary: R$1,518.00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection question(s): * PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com Work location: On-site