Administrative Coordinator

Description

**Job Description and Responsibilities:** **Working Hours:** Monday to Friday **Level:** Supervision/Coordination **Employment Type:** Service Provider \- PJ **Position Objective:** Oversee the company's administrative routines, ensuring operational efficiency, process organization, and support for decision-making, with strong emphasis on team management and development. **Key Responsibilities:** * Coordinate and supervise the administrative team’s daily operations, ensuring deadlines are met, deliverables maintain quality, and tasks are properly organized; * Manage team productivity by assigning tasks, monitoring output volume, and directly addressing performance deviations; * Lead, develop, and engage the team, focusing on results, operational discipline, and goal achievement; * Handle conflict resolution, deliver structured feedback, and continuously monitor individual and collective performance; * Monitor, analyze, and report on performance indicators (KPIs), proposing and implementing actions to improve efficiency and productivity; * Organize and prioritize operational tasks, ensuring process fluidity and adherence to SLAs; * Design, review, and optimize administrative processes, emphasizing standardization, scalability, and continuous improvement; * Serve as the focal point between departments, ensuring alignment, clear communication, and operational integration; * Maintain document organization and compliance with internal processes and company guidelines; * Oversee general administrative activities (contracts, suppliers, support routines), focusing on operational execution rather than strategic planning; **Requirements:** * Prior experience in the administrative field; * Experience leading teams or supporting people management; * Knowledge of administrative routines and process organization; * Proficiency with Microsoft Office tools (especially Excel); * Strong organizational skills, ability to prioritize tasks, and track activities; * Good interpersonal communication and ability to collaborate across departments; * Proactive profile with a strong sense of responsibility and focus on problem-solving; * Completed undergraduate degree in Business Administration, Process Management, or related fields. **Preferred Qualifications:** * Experience in designing or restructuring processes; * Experience working in mid-sized companies or growing environments; * Familiarity with administrative performance indicators (KPIs); * Experience with management systems (ERP, CRM, etc.). **Benefits:** Disclosed during the interview