Job Summary: Logistics Operations Leader at Amazon Logistics Brazil, managing external partners and internal teams to ensure performance and compliance. Key Highlights: 1. Lead the logistics operations analyst team 2. Manage logistics partners and ensure compliance 3. Work in a collaborative, startup-style environment **DESCRIPTION** --------------- Our logistics teams are transforming how we interact with customers worldwide every day—and solving some of the largest logistics challenges faced not only by Amazon but by the entire industry. Whether items are large or small, we find solutions to ensure we deliver on our promise to customers. Amazon Logistics Brazil (AMZL) is seeking a Logistics Operations Leader to join our External Logistics Partners team. Operations will be conducted 7 days per week, including holidays; therefore, working across various shifts will be part of this role. You will manage a team of external logistics partners, as well as lead a team of logistics operations analysts—also Amazon employees—to ensure partner process performance and compliance. You will work in a highly collaborative environment more akin to a startup than a large corporation. The mindset is that no idea is a bad idea, and the best ideas are those that should be tested and experimented with. This person will be responsible for monitoring logistics partner performance and compliance, coordinating with both internal and external teams. They will also support the launch of new logistics partners. The role requires someone highly willing to take ownership, skilled at identifying patterns and trends, and capable of examining details and analyzing data—delving deeply into root causes of operational issues and proposing solutions. Operations will be conducted 7 days per week, including holidays; therefore, working across various shifts will be part of this role. Our inclusive culture empowers Amazonians to deliver the best results for our customers. We celebrate not only the diversity of our workforce but also the diverse ways in which we work. If you require an accommodation for your interview or onboarding process, please inform your recruiter, who will connect you with our accommodations team. Key job responsibilities Manage the Logistics Operations Analyst team; Serve as the primary point of contact and metric monitoring liaison for logistics partners responsible for delivery stations. Oversee training and continuous improvement initiatives for logistics partners; Develop and monitor operational metrics with logistics partners; Analyze data from multiple sources and identify relevant trends to enable rapid, business-critical decisions; Identify practical and simple solutions to complex problems; Act as the bridge between internal and external stakeholders, keeping objectives, constraints, compliance, and information privacy in mind; Deeply investigate root causes of operational issues. **BASIC QUALIFICATIONS** ------------------------ * Bachelor's degree or equivalent * Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays * Fluent spoken, written, and reading proficiency in English * Experience in employee and performance management **PREFERRED QUALIFICATIONS** ---------------------------- * Experience with performance metrics, process improvement, and Lean techniques Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
João Silva
Indeed · HR
João Silva
Indeed · HR
