Tutor

Description

Job Summary: Pedagogical/Commercial Tutor responsible for humanized support, negotiation, and analysis of requests to ensure student retention and development. Key Highlights: 1. Humanized and strategic support for student retention 2. Development of initiatives and projects for students 3. Focus on negotiation and persuasion to ensure student retention Position: Pedagogical/Commercial Tutor Work Location: Irajá Study Center \- Rio de Janeiro Working Hours: Monday to Friday: 10:00 AM to 7:00 PM Saturdays: 9:00 AM to 12:00 PM Responsibilities: Provide humanized support to students requesting course suspension, cancellation, or transfer, aiming to reverse such decisions: Through phone and WhatsApp support; Negotiate, persuade, and apply institutional policies focused on student retention; Analyze student requests and offer existing services within the institution; Analyze student performance to promote and implement initiatives and projects aimed at student development and retention; Requirements: Completed high school education; Proficiency in using computer systems; Experience in customer service; Negotiation-oriented profile. Reside very close to Irajá (one commute each way). What you will find here: Education scholarship for employees and immediate dependents (EAD, In-Person, and Hybrid); Transportation allowance; Salary: BRL 1\.680,00 Gross Please send your updated resume, cover letter, and recommendation—only if you match the profile—to the WhatsApp number below, addressed to Andréia Costa: https://wa.me/5521988462366 About the company: At Vitru Educação/Unicesumar, our purpose is clear: enabling futures so people can achieve their dreams through learning. Each student is at the center of what we do, and each employee plays a fundamental role in this transformation—developing their career while impacting the lives of thousands of students. Employment Type: Full-time CLT Compensation: Starting from BRL 1\.680,00 per month Benefits: * Education assistance * Transportation allowance Selection Question(s): * Do you reside in Irajá? One commute each way? Experience: * Sales management (Mandatory)