SDR (Administrative Assistant)

Description

Job Summary: Efitec Solar is seeking an SDR (Administrative Assistant) focused on after-sales service to strengthen customer relationships and ensure an excellent experience. Key Highlights: 1. Focus on after-sales service and customer relationship management 2. Support in organizing contracts and administrative documents 3. Opportunity for career growth in the solar energy sector Efitec Solar is looking for an **SDR (Administrative Assistant)** with a focus on **after\-sales**, to strengthen relationships with our customers and ensure an outstanding experience following contract closure. Main Responsibilities: * Proactively contact customers after sale to monitor the process. * Keep customers updated on installation stages, deadlines, and documentation requirements. * Support the organization of contracts, proposals, and administrative documents. * Input and update customer information in the CRM system. * Identify referral opportunities and potential new sales within the active customer base. * Provide support to the sales and technical teams when required. * Ensure customer satisfaction by addressing inquiries and handling possible requests. Requirements: * Completed high school education (pursuing a bachelor’s degree is a plus). * Prior experience in customer service, after\-sales, or administrative roles. * Strong verbal and written communication skills. * Organizational skills and attention to detail. * Proficiency with software systems and spreadsheets. * Proactive attitude and relationship-oriented mindset. Preferred Qualifications: * Experience in the solar energy sector. * Familiarity with CRM systems. * Experience in commercial administrative routines. Behavioral Profile: * Clear and empathetic communication. * Organization and sense of priority. * Accountability for meeting deadlines. * Professional demeanor and solution-oriented approach. FIXED SALARY \+ BONUS FOR ACHIEVED TARGETS If you enjoy working with customers, possess strong organizational skills, and wish to grow your career in the solar energy sector, this opportunity is for you! Employment Type: Full-time CLT Compensation: R$1\.720,00 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site