Product Owner

Description

Job Summary: We are seeking a strategic People and Culture leader to structure, scale, and sustain Zerezes’ culture while supporting expansion and leadership development. Key Highlights: 1. Strategic involvement in building high-performance commercial teams 2. Development and evolution of People and Culture processes 3. Leadership in a dynamic and rapidly expanding environment **Zerezes was born from design, from an attentive eye toward people, and from the desire to redesign what does not work.** We believe eyeglasses are a tool for expressing our style and personality—but we know this is not how they are perceived by others, who view eyeglasses as functional and unattractive items. We aim to transform how people buy and relate to their prescription eyewear because, in doing so, we improve not only how they see themselves but also how they engage with the world. ### **About the Challenge** Zerezes is experiencing strong growth and maturation. We seek a People and Culture leader who acts as a strategic business partner—capable of structuring, scaling, and sustaining a culture that blends design and high performance without losing the brand’s essence. This person will play a central role in supporting the development of strong commercial teams, leadership development, and the consolidation of rituals, processes, and metrics aligned with the company’s growth. ### **Key Challenges (2026\)** * Collaborate with the commercial team to build a consistent process for forming high-performance commercial teams, sustaining network expansion. * Evolve the goal-setting and performance evaluation model, ensuring clarity, consistency, and cultural reinforcement as the foundation for pursuing excellence. * Develop a People and Culture strategy that supports both the commercial team and the corporate and creative teams. ### **Responsibilities** People and Culture Strategy * Build and lead the annual P\&C strategy aligned with business objectives and the expansion plan. * Translate company needs into structured plans for talent, culture, development, and organization. * Ensure coherence among culture, performance, growth, and employee experience. * Use people metrics as strategic input for leadership. Culture and Performance * Ensure the Zerezes culture is lived daily through consistent rituals, processes, and practices. * Structure and evolve processes such as onboarding, feedback, internal communication, and celebrations. * Consolidate a culture of excellence grounded in clear goals, continuous feedback, calibrations, and metrics. Talent Acquisition * Structure recruitment models for store openings and sustainability—ensuring speed and quality. * Position Zerezes as an employer of choice for creative and high-impact talent. Structure and Leadership * Evolve the organizational structure in line with company growth. * Develop leaders prepared to manage people with quality, consistency, and results focus. * Create clear mechanisms for talent evaluation, progression, and retention. * Ensure an inspiring, challenging, and inclusive environment. Expected Experience * Prior experience in People and Culture / People Management leadership roles within physical retail or rapidly expanding companies. * Experience with metrics-driven, goal-oriented, and performance-evaluation-focused cultures. Competencies * Strong business acumen, with the ability to align people and culture with company goals. * Skill in building rituals and processes for commercial, corporate, and creative teams. * Comfort operating in dynamic and constantly changing environments. * Ability to build and lead People and Culture teams, serving as both technical and behavioral reference. If you believe culture is built day-to-day, that people are integral to strategy, and that growth demands method, courage, and care—Zerezes may be your place :) ***\*LinkedIn profile required (applications without a link will be disregarded).*** Zerezes was born from design and the desire to do things differently. We believe eyeglasses are more than functional items: they are an extension of who we are. That’s why we want to transform how people relate to them. Our way of working is light, collaborative, and purpose-driven. We value curiosity, continuous learning, empathy toward others, and the desire to leave a positive mark wherever we go. Here, every person matters. And we grow together—with transparency, real impact, and the constant drive to do outstanding work. **Our Values** *Create memorable experiences.* We enjoy doing things differently—with creativity, real impact, and purpose. *Openness to learning.* We are naturally curious. We listen, test, adjust, and move forward. *Radical transparency.* We speak clearly and respectfully. Agreements are honored, and feedback here is a growth tool. *Treat others as we would like to be treated.* Empathy and active listening form the foundation of everything. We build together and value every perspective. *Good for the world.* Our impact goes beyond eyeglasses. We aim to generate value for everyone with us—both inside and outside Zerezes. **Shall we go together?** If you believe work can be light without sacrificing seriousness, that it’s possible to excel without losing simplicity, and that an optical shop can be much more than just selling eyeglasses… Zerezes may be your place *\#ComeDiscoverWhyItHurtsToCallItAnOpticalShop*