Field Technician

Description

Job Summary: The professional will be responsible for keeping equipment in perfect working condition, performing technical maintenance, inspections, and ensuring customer satisfaction. Key Highlights: 1. Technical and preventive maintenance of equipment. 2. Ensuring customer satisfaction through operational excellence. 3. Working safely and maintaining device integrity. **Job Description** Maintain equipment in perfect working condition, perform technical maintenance, general cleaning, coordinate with third parties to resolve issues beyond our scope, conduct frequent tests and inspections on safety devices, preserve visual appearance and lighting at the site, and implement improvements—all aimed at ensuring customer satisfaction. **Responsibilities and Duties:** * Perform operational servicing of PCs to: replenish supplies, paper, and air filters; replace consumables and parts; install applications; inspect PCs to verify they are in perfect condition; accompany suppliers for technical repairs; configure software; maintain up-to-date visual communication at the site. * Repair or replace defective equipment components identified using technical expertise. Request replacement parts from Logistics via the ETA system tools and logistics carriers. * Grant site access to maintenance personnel (e.g., telecommunications concessionaires, contractors, or maintenance companies) to execute repairs. * Remain vigilant regarding equipment safety devices, monitoring for any signs of tampering or fraud attempts. To this end, apply technical knowledge of system operation and use test templates, performing maintenance as required. * Ensure proper signage and lighting at sites, and maintain visual aspects—including paint, decals, dirt, etc.—using cleaning materials and replacement parts, and engaging contractors when tasks fall outside assigned responsibilities. **Requirements and Qualifications:** * Education: Completed technical course in Electrical Engineering, Electronics, Mechatronics, Mechanical Engineering, Information Technology, or related fields; * Knowledge of microcomputing (hardware and software); * Must possess a valid Class B driver’s license; * Availability to work weekends and holidays (rotating 5x2 schedule). Minimum Education Level: Technical Course Desired Education: * Telecommunications, Technical Course * Mechatronics, Technical Course * Mechanical Engineering, Technical Course * Information Technology, Technical Course * Electroelectronics, Technical Course * Electronics, Technical Course * Electromechanics, Technical Course * Electrical Engineering, Technical Course Driver’s License Category: B Willingness to travel * Life insurance * Profit-sharing program * Meal allowance * Food voucher * Medical assistance * Dental assistance