




Job Summary: Support/Operational staff responsible for customer service related to registration and information about examinations, scheduling, quotations, and billing, as well as performing task rotation. Key Highlights: 1. Customer service and informative support regarding examination procedures. 2. Management of registrations, quotations, and scheduling of various examinations. 3. Billing execution and monitoring of health insurance authorization. ###### **Rio de Janeiro, RJ****The company accepts applications from candidates residing in Rio de Janeiro and nearby cities** ###### **Support/** **Operational Staff** ###### **To be determined** ###### **CLT Employment Regime** **Job Details** -------------------- **Requirements:** --------------- * Education: Completed high school **Responsibilities:** --------------- Provide customer service for examination registration, supplying requested information and clarifying questions in accordance with the company's quality standards; Provide instructions for special collections (e.g., collection instructions and/or materials for stool, urine, and other biological specimens); Maintain and update laboratory health insurance information, organized in folders for quick reference when questions arise; Deliver examination results; Prepare examination quotations; Schedule specific examinations (A.C. D.I; EXPRESS; COL DOM; and Total LIFE); Verify registration data and all health insurance forms processed; Request and monitor health insurance authorizations; Perform pre\-billing (health insurance); Carry out tasks under a rotation system; Issue RPS and NF-e. **Additional Information:** ----------------------- * Work location: Barra da Tijuca * Work schedule: 12 hours on / 36 hours off * Availability for training. **Requirements** -------------- ### **Minimum Education Level** Completed High School (Secondary Education) **Benefits** -------------- Medical assistance Dental assistance Partnership agreements with companies Cafeteria Life insurance Meal voucher Transportation voucher Product discounts ### **About Rede D'Or** Founded in 1977 as “Cardiolab”, it currently operates 75 owned hospitals and 3 managed hospitals, along with 55 oncology clinics across the states of RJ, SP, MG, PE, BA, MA, SE, CE, AL, PB, PR, MS, PA, and DF. It manages multiple brands, with a stronger presence in Rio de Janeiro under the “D’Or” brand; in São Paulo under “São Luiz”; in Pernambuco under “Esperança”; in the Federal District under “Santa Luzia” and “Santa Helena”; in Maranhão under "UDI"; in Bahia under "São Rafael"; in Sergipe under "São Lucas"; in Paraná under “Santa Cruz”; in Minas Gerais under “Biocor”; in Mato Grosso do Sul under "Proncor"; in Paraíba under “Nossa Senhora das Neves”; in Ceará under “São Carlos”; and the premium brand "Star" in RJ, SP, and DF. On December 23, 2022, Rede D’Or’s value proposition was significantly strengthened through its business combination with SulAmérica—the largest Brazilian insurer and one of the country’s leading healthcare operators. Operating across health and dental insurance, life and personal accident insurance, asset management, and private pension, SulAmérica employs over 4,000 people and serves more than 7 million customers nationwide. We believe in our responsibility to contribute toward a fairer, more inclusive society with equal opportunities; therefore, all our job openings are open to individuals from diverse backgrounds and circumstances, including persons with disabilities. If you are a qualified professional with an innovative profile and up-to-date knowledge in your field, join our team. We offer more than just jobs—we offer opportunities for you to make a difference.


