Internal Sales Assistant (Backoffice)

Description

Job Summary: The Seres Group, in partnership with Mercante Representações Comerciais, is seeking an Internal Sales Assistant to support commercial operations, customer service, and portfolio management. Key Highlights: 1. Support commercial operations and business portfolio management. 2. Provide consultative service to B2B clients. 3. Act as an interface with various internal and external departments. **The Seres Group is selecting a professional to work as an Internal Sales Assistant, in partnership with Mercante Representações Comerciais, with the mission of supporting commercial operations, ensuring demand organization, customer service, and efficient business portfolio management.** Mercante is a commercial representation company with 34 years of experience in the electrical materials sector, representing national and international manufacturers and serving customers in the electric power, infrastructure, and civil construction industries. **Responsibilities** * Issue commercial proposals and follow up on negotiations; * Provide consultative service to B2B clients; * Advise clients on products and commercial terms; * Support business portfolio and order management; * Interface with engineering, tax, logistics, and industrial departments; * Operate various commercial portals and internal systems; * Monitor product registration and homologation processes; * Assist in organizing and tracking commercial demands; * Contribute to information flow between the company, suppliers, and customers. **Requirements** * Academic qualification * Completed undergraduate degree (field unrestricted) * Experience * Experience in administrative commercial routines, internal sales, or procurement (backoffice); * Experience in B2B customer service is considered a plus. * Technical knowledge * Administrative commercial routines; * Strong verbal and written communication skills; * Logical reasoning and process organization; * Intermediate Excel proficiency; * Experience with systems, ERPs, or commercial portals; * Intermediate English proficiency desirable. **Behavioral profile** * Organization and discipline; * Logical reasoning and critical thinking; * Agility in multitasking; * Empathy and strong communication skills; * Objectivity and commitment; * Interest in the commercial area and willingness to learn; * Teamwork and collaborative attitude; * Analytical and proactive mindset. **Work model** * Hybrid * 4 days onsite and remote work on Thursdays * Monday to Thursday: 8:30 AM – 6:00 PM * Friday: until 5:00 PM * 1-hour lunch break * Preference for candidates residing near the city center, South Zone, or Tijuca. Minimum Education Level: Undergraduate Degree * Meal allowance * Transportation allowance * Medical assistance