Job Summary: A professional to provide customer service, assist with contractual matters, support documentation organization, and monitor event licensing processes. Key Highlights: 1. In-person, telephone, and online customer service 2. Support for contractual matters and documentation 3. Monitoring of event licensing processes **Responsibilities:** * Provide customer service (in-person, telephone, and online), clarifying questions regarding services and processes; * Assist with contractual matters, guiding customers on deadlines, required documents, and procedural steps; * Support the organization, verification, and tracking of documentation; * Monitor event licensing processes with competent authorities; * Participate in meetings with clients to align event-related requirements; * Conduct visits to public agencies to request and collect documents and permits; * Update internal records and systems with process-related information; * Perform other duties relevant to departmental needs. **Requirements:** * Completed high school education (a college degree is preferred); * Strong verbal and written communication skills; * Organizational skills and attention to detail; * Aptitude for public-facing service; * Proficiency in Microsoft Office. **Preferred Qualifications:** * Experience in administrative routines and customer service; * Experience dealing with public agencies is preferred; * Knowledge of legislation. Compensation: R$1\.621,00 \- R$1\.650,00 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
