IT Administrative Assistant

Description

Job Summary: A support professional for IT governance, administrative control, IT inventory management, and support for technology projects and processes. Key Highlights: 1. Essential support in IT governance and IT processes (ITIL, ISO 27001) 2. Management and monitoring of IT procurement, inventory, and budget 3. Administrative support for IT projects and IT vendor management **IT Administrative Assistant** **Job Description / Responsibilities:** * Support maintenance and updating of IT governance processes and controls (ITIL, ISO 27001, and internal policies); * Manage IT procurement: needs assessment, budget request preparation, comparative analysis, purchase order tracking, and support to the procurement department; * Manage IT material and asset inventory (hardware, peripherals, consumables, and software), including inbound/outbound registration, inventory counts, and periodic audits; * Monitor and record the IT budget, controlling expenditures, forecasts, cost centers, monthly consumption, and annual planning; * Support management of IT vendor contracts, renewals, licenses, and services; * Assist in developing and monitoring KPIs (SLAs, service levels, asset health, compliance); * Maintain up-to-date IT documentation (inventory, access records, policies, procedures, standards, and evidence); * Track incidents, action plans, non-conformities, and audit reports; * Provide administrative support to IT management and governance; * Support and/or participate in IT projects, assisting with stage documentation, scheduling, status reporting, delivery tracking, inter-team alignment, and vendor monitoring. **Required Education and Experience:** Bachelor’s degree in IT (or currently pursuing) preferred; Basic knowledge of IT governance (ITIL, COBIT, or ISO 27001\); Intermediate Excel proficiency; Basic understanding of budgeting and cost control; Basic knowledge of inventory management; Experience or participation in IT projects (e.g., system implementation, service migration, infrastructure, service desk, governance, etc.); Familiarity with incident and project management tools. **Work Location:** Centro, São João de Meriti **Salary:** R$ 1\.948,86 Benefits: * Transportation Allowance or Parking * Meal Voucher * Basic Food Basket * Dental Plan * Health Insurance * Family Assistance * Life Insurance * Birthday Day Off * Study Incentive * Pharmacy Discounts * Totalpass **Working Hours:** Monday to Friday, 08:00 to 18:00 Minimum Education Level: Bachelor’s Degree