Job Summary: Logistics Operations Leader to manage teams and partners, focusing on performance, compliance, and logistics innovation. Key Highlights: 1. Will manage a team of analysts and external logistics partners. 2. Highly collaborative environment, close to a startup. 3. Strong willingness to take on responsibilities and analyze data. **DESCRIPTION** --------------- Our logistics teams are transforming how we interact with customers worldwide every day and solving some of the largest logistics challenges faced not only by Amazon but also by the entire industry. Whether items are large or small, we find solutions to ensure we fulfill our promise to customers. The Amazon Logistics Brazil (AMZL) team is seeking a Logistics Operations Leader to join our External Logistics Partners team. Operations will be conducted 7 days per week, including holidays; therefore, working across different shifts will be part of this role. You will manage a team of external logistics partners, as well as manage a team of Amazon-employed logistics operations analysts, to ensure these partners’ process performance and compliance. You will work in a highly collaborative environment that feels more like a start\-up than a large corporation. The mindset is that no idea is a bad idea, and the best ideas are those that should be tested and experimented with. This person will be responsible for monitoring partner logistics performance and compliance, coordinating with internal and external teams. They will also support onboarding new logistics partners. The role requires someone with strong willingness to take on responsibilities, skills to identify patterns and trends, and the ability to examine details and analyze data—delving deeply into root causes of operational issues and proposing solutions. Operations will be conducted 7 days per week, including holidays; therefore, working across different shifts will be part of this role. Our inclusive culture empowers Amazonians to deliver the best results for our customers. We celebrate not only the diversity of our workforce but also the diverse ways in which we work. If you would like to request an accommodation for your interview or onboarding process, please inform your recruiter, who will connect you with our accommodations team. Key job responsibilities Manage the Logistics Operations Analyst team; Serve as the primary point of contact and metric-tracking liaison for delivery station logistics partners. Oversee training and continuous improvement initiatives for logistics partners; Develop and track operational metrics with logistics partners; Analyze data from multiple sources and identify relevant trends to enable rapid, business-critical decisions; Identify practical and simple solutions to complex problems; Act as a bridge between internal and external stakeholders, keeping in mind objectives, constraints, compliance, and information privacy; Deeply investigate root causes of operational issues. **BASIC QUALIFICATIONS** ------------------------ * Bachelor's degree or equivalent * Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays * Speak, write, and read fluently in English * Experience in employee and performance management **PREFERRED QUALIFICATIONS** ---------------------------- * Experience with performance metrics and process improvement and Lean techniques Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
João Silva
Indeed · HR
João Silva
Indeed · HR
