Description
Job Summary:
A professional passionate about customer service and sales to join a team that values a unique customer experience, collaborates across various store activities, and contributes to goal achievement.
Key Highlights:
1. Provide customers with a unique experience through excellent service.
2. Collaborate in various store activities with effective cross-departmental interaction.
3. Contribute to achieving sales targets and ensure product restocking.
**Sales Consultant \- Tok\&Stok**
* **Position:** Sales Consultant
* **Address:** Rua Quinze de Novembro, 8 \- Centro \- Niterói, RJ
* **Working Hours:** Rotating 6x1 schedule \- Monday to Sunday, from 1:40 PM to 10:00 PM\. Fixed weekly day off. Works two Sundays and has one Sunday off.
* **Compensation:** Base salary \+ performance bonus \+ benefits
* **Employment Type:** CLT (Consolidation of Labor Laws), permanent
If you are passionate about delivering a unique customer experience and wish to join a team that values excellence in service, Tok\&Stok has an opportunity for you!
**Your Day-to-Day Responsibilities:**
* Collaborate in various store activities, interacting effectively with all departments.
* Ensure continuous product restocking in the store, guaranteeing item availability for customers.
* Contribute to achieving sales targets by following established guidelines.
* Receive and inspect merchandise, verifying that quantities and product descriptions match the invoice.
* Support identification and resolution of product-related issues in collaboration with other departments.
* Deliver an exceptional shopping experience by suggesting products and operating the cash register efficiently and courteously.
* Assist customers with product packaging, including gift wrapping preparation.
* Conduct inspections of department accessories and perform inventory counts according to the scheduled rotation.
* Maintain an organized customer service counter and label products.
* Participate in campaign and promotion setups, as well as receive merchandise for stock replenishment.
**Requirements:**
* Completed high school education;
* Availability to work on a rotating 6x1 schedule, as specified;
* Easy access to the store;
**What We Offer:**
* Transportation Allowance
* Meal Allowance
* Food Allowance
* Medical Assistance
* Dental Assistance (optional)
* Private Pension Plan (optional)
* Life Insurance
* GymPass
* Product Discount
* "Conte Comigo" Program
* Birthday Day Off
* Travel and Accommodation Discounts (OnHappy)
**Diversity and Inclusion:** At Tok\&Stok, all positions are open to People with Disabilities (PcD). We value authenticity and believe diverse backgrounds create a better environment.
**Who We Are:** With over 45 years of history, Tok\&Stok is a reference in design and home decoration, present in all Brazilian states, operating 50 physical stores across the country from North to South.
We believe a home has the power to transform people's lives. Therefore, we combine comfort, quality, practicality, and sophistication in every space and product, highlighting Brazilian design.
In 2024, Mobly and Tok\&Stok — two retail giants — united to form Grupo Toky. This created one of the largest retail powers in Latin America. By integrating physical and digital expertise, the group’s brands have multiplied their capabilities and expanded their reach, moving ever closer to Brazilian homes.
Minimum Education Level: High School (Secondary Education)
* Private Pension Plan
* Travel and Accommodation Discounts
* Birthday Day Off
* Food Allowance
* Medical Assistance
* Dental Assistance
* Meal Allowance
* Product Discount
* Transportation Allowance