Description
**Job Summary**
Receptive customer service, focusing on clarifying inquiries, providing support, and delivering information about products and services, always prioritizing service quality and customer satisfaction.
**Key Responsibilities**
* Professional and courteous telephone customer service
* Clarifying customer inquiries and providing support
* Recording and updating information in the system
* Routing requests to responsible departments
* Monitoring performance indicators
* Adhering to company scripts and guidelines
**Requirements**
* Completed high school education
* Experience in customer service or inbound telemarketing
* Basic computer and CRM knowledge
* Strong verbal and written communication skills
* Ability to handle pressure and conflict situations
* Proactive and committed profile
Compensation: R$1\.621,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Childcare allowance
* Partnership agreements and commercial discounts
* Life insurance
* Meal voucher
* Transportation voucher
Work location: On-site