Enrollment Assistant

Description

Job Summary: We are seeking communicative, agile, and energetic individuals to assist families in selecting the ideal school, transforming lives through education within a dynamic and purpose-driven environment. Key Highlights: 1. Transform the lives of children through education 2. Collaborate with enrollment, commercial, and pedagogical departments 3. A dynamic and purpose-driven environment **About the Position** ---------------- If you are **communicative**, **agile**, and have **abundant energy**, this opportunity is for you! We seek individuals who enjoy conversing, are interested in helping families choose the ideal school, and wish to learn in a dynamic and purpose-driven environment. Here, every call is an opportunity to transform a child's life through education. **Responsibilities and Duties** **Main Activities:** -------------------------- * Conduct **proactive outreach** to leads generated by marketing or local enrollment efforts; * Present the **advantages** and **differentiators** of Raiz Educação Group schools; * Qualify family interest in the enrollment process; * Schedule **school visits**, **pedagogical interviews**, or **placement tests**; * Accurately update customer service systems and CRM; * Meet daily targets for contact volume and conversion; * Maintain courteous, customer experience-oriented communication; * Collaborate with enrollment, commercial, and pedagogical departments. **Requirements and Qualifications** **Prerequisites** ------------------- * Completed high school education; * Strong verbal and written communication skills; * Familiarity with digital tools (Google Workspace, WhatsApp Web, CRMs, etc.) is considered a plus; * Typing speed and organizational agility; * Basic customer service knowledge; * Availability for on-site work (or as per operational regime); * Experience with HubSpot or automated dialing systems (a plus). **Additional Information** * + Pluxee Card (Meal and Food); + Health insurance (SulAmérica); + Dental insurance (Amil); + Life insurance (Icatu Seguros); + Benefits club (Discounts on universities, postgraduate programs, and language courses); + Discounts for children at any Raiz Educação Group school (per internal policy); + Birthday day-off (Time off on your birthday); + Performance Cycle (Semester-based self-assessment, feedback, and Individual Development Plan). Raiz Educação was conceived and founded because we believe that quality education is the most important way to generate societal impact and transform lives. Our goal is to unite the best of education with the most modern and current business management practices. Our Group comprises 14 brands across **Rio de Janeiro**, **Rio Grande do Sul**, and **Minas Gerais**, including: * Raiz Educação * Americano Colégio Bilíngue * Rede de Ensino APOGEU * Cubo Global School * Colégio Leonardo da Vinci * Colégio Qi Bilíngue * Colégio Sarah Dawsey Juiz de Fora * Colégio União * Creche e Escola Bom Tempo * Creche e Escola Global Tree * Escola Integra * Escola SAP * Escola Sá Pereira * Matriz Educação * Unificado **Want to be part of this transformation?** **Apply now to join one of our brands and help build the future with us!** \#SomosUmaSóRaiz \#SouRaiz