Technical Support III

Description

Job Summary: Professional responsible for assembling, configuring, and providing technical support for computers and peripherals, specializing in macOS environments for editing and design. Key Highlights: 1. Experience with assembly and configuration of computers and peripherals 2. Knowledge of macOS and editing/design software 3. Focus on quality and equipment standardization Description: * Completed High School education (required); * Prior experience assembling and configuring computers and peripherals; * Knowledge of macOS, including installation, configuration, and environment standardization; * Experience installing software for editing and design; * Knowledge of network configuration, access management, and connectivity; * Organized, detail-oriented, and focused on delivering high-quality equipment. Desired Competencies: * Organization and attention to detail; * Strong communication and user-facing interpersonal skills; * Proactivity and sense of responsibility; * Ability to follow standards, processes, and technical procedures. * Assembling computers and peripherals for Editing and Design workstations. * Performing initial workstation configuration, including: * macOS installation and configuration; * Deployment of standard system image per environment policies; * Network, access, and connectivity configuration; * Installation of specialized editing and design software; * Creation and organization of standard working folders and directories; * Ensuring equipment is delivered fully functional, standardized, and ready for use, in accordance with established procedures and best practices; * Providing initial technical support to end users for validation of the configured environment, where applicable. 251225020249532544