Description
Job Summary:
Opportunity to work in the customer service area of the largest diagnostic network in Brazil, caring for patients in laboratories and at the Customer Service Center.
Key Highlights:
1. Join the largest diagnostic network in Brazil
2. An agile environment that values innovation and leadership
3. Patient and visitor service across units
Join the customer service area of the largest diagnostic network in Brazil.
Here, you will find an agile environment that values innovation and leadership. In this team, you will have the opportunity to manage patient service at laboratories and at the Customer Service Center of Brazil's largest integrated healthcare network.
We care comprehensively — that’s why we are present at every touchpoint in the lives of millions of patients, achieving outstanding results by embracing all people exactly as they are.
Be the person who transforms the future of healthcare,
\#VemPraDasa \#DasaLovers \#VemSerDasa
Important: We do not charge any fees during our selection processes.
Responsibilities and Duties:
About the Position:
* Receive patients and visitors at units;
* Open registration forms, verifying health insurance and insurer authorizations, required preparations, medications used, and result delivery methods;
* Support and trigger triage procedures to guide patients;
* Schedule specific exams at the unit;
Requirements and Qualifications:
* If customer delight and excellence in service resonate with you, Dasa’s customer service area is where you belong.
To transform healthcare, you must:
* Have completed high school;
* Possess basic computer skills;
* Prior experience in customer service within the healthcare sector is desirable.
Additional Information:
By caring for our people, we become the healthcare that people desire and the world needs — check out our benefits.
Food support: Meal Allowance / Food Allowance or on-site cafeteria (depending on location);
Health support: Health Insurance and Life Insurance;
Development support: Dasa University, Development and Career Cycle, Technology/PMAX Academies, and the Crescer Program within Dasa;
Others: Transportation Allowance and Performance-Based Bonus (PPR).
Only Dasa offers — the Health Program, structured around 5 pillars:
Spiritual: yoga, meditation, and mindfulness;
Physical: Totalpass, primary care clinic, discounts on exams and vaccines;
Intellectual: Dasa University;
Relational: UAU Benefits Club and SESC benefits;
Emotional: Telepsychology.
* Benefits may vary depending on the job location and brand.
Minimum Education Level: High School (Secondary Education)