PROSPECTING ASSISTANT

Description

Job Summary: You will be responsible for following up and recovering sales, engaging customers in negotiations, and pursuing the recovery of unconverted interactions. Key Highlights: 1. Follow up on customer interactions and make new contacts to recover sales 2. Increase the conversion rate of customer interactions into sales 3. Keep customers engaged in negotiations and pursue recovery Are you passionate about customer service? Would you like to work for a major company? Then join us in creating wonderful experiences for our customers! Apply now for our Prospecting Assistant opportunity. We would love to meet you! **Responsibilities and Duties** * Monitor customer interactions in the Customer Relationship Management System for Prospects, Leads, and In-House Customers, periodically making new contacts to recover sales not closed during the initial interaction; * Increase the conversion rate of customer interactions into sales; * Keep customers engaged in negotiations; * Convey to potential customers a sense of continuity in negotiations initiated via telephone and virtual contact; * Continuously pursue the recovery of unconverted interactions; * Perform other related tasks assigned by immediate management. **Requirements and Qualifications** * Completed High School education; * Basic knowledge of Microsoft Office required; * Experience in customer service; * CRM system knowledge is considered a plus. **Additional Information** **Work Location: Roma Renault – Nova Iguaçu/RJ** **Schedule: Monday to Friday – 8:00 AM to 6:00 PM – Rotating Saturday shifts** **Salary: Base salary + Commission** **Benefits** * Transportation allowance; * Meal allowance; * Food allowance; * Health insurance; * Dental insurance; * Bem-Mais benefits program; * Life insurance, with no employee deduction; * Diverse partnerships and agreements (universities, language schools, etc.); * “Welcome Baby” Program; * “I Recommend Roma” Program; * SESC partnership offering access to theaters, hotels, excursions, and other activities; * Discounts on products and services offered by Group companies. We are one of Brazil’s largest automotive sector companies! With over 40 years of history, we go from “uai” to “caraca” with mastery, accelerating across two- and four-wheeled vehicles in the states of Minas Gerais and Rio de Janeiro. We operate more than 40 units representing the brands Fiat, Ford, Yamaha, Citroën, Peugeot, Renault, Jeep, Toyota, Volkswagen, and RAM. Our large administrative headquarters serves as a benchmark for modernization. We continue innovating with business management focused on customer satisfaction and employee appreciation. We invite you to explore our job opportunities. #Vemserroma