COMMERCIAL CONSULTANT

Description

Job Summary: Commercial Consultant to handle academic processes, student service, administrative support, and assistance with commercial activities, aiming at retention and loyalty. Key Highlights: 1. Involvement in academic processes and administrative support 2. Focus on student retention and loyalty 3. Support for commercial initiatives and clarification of inquiries Recruitment and selection company seeking a Commercial Consultant in Duque de Caxias. Select RH is an HR-specialized company offering recruitment and selection services. With a personalized approach, it aims to connect talents with the right opportunities in the job market. **Responsibilities:** Assist in academic processes such as enrollment, re-enrollment, document issuance, requests, and protocol tracking. Record interactions in the system, maintaining an updated and organized history. Forward requests to responsible departments when necessary, monitoring resolution until completion. Support the administrative department in internal routines, document organization, and information control. Promote student retention and loyalty by providing appropriate solutions and guidance. Identify opportunities for service improvement and suggest actions to optimize processes. Proactively contact students (when required) for follow-up, support, or institutional initiatives. Support commercial activities, such as course presentations and inquiry clarification, contributing to conversions (where applicable). Stay updated on institutional policies, regulations, and services to ensure accurate information. Ensure high-quality service and a positive student experience. Previous experience as Sales Analyst, Sales Consultant, Commercial Representative, or Sales Executive may indicate alignment with some responsibilities of this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: BRL 1,600.00 * Commissions * Transportation Allowance **Additional Information:** * Employment Type: Permanent - On-site * Schedule: Full-time * Working Hours: Monday to Friday, from 09:00 to 18:00. Saturdays, from 09:00 to 13:00.