Description
Job Summary:
We are seeking an intern to work as a Retention Assistant, supporting the team in customer relationship management to enhance customer loyalty and satisfaction.
Key Highlights:
1. Customer relationship and retention support
2. Collaboration on customer loyalty strategies
3. Opportunity for learning and growth
**Job Description:**
We are looking for an intern to work as a Retention Assistant, supporting the team in customer relationship management and contributing to customer loyalty and satisfaction.
**Responsibilities:**
* Assist in customer contact (phone, e\-mail, or chat)
* Support identification of cancellation reasons
* Collaborate on customer retention strategies
* Update information in internal systems
* Provide daily support to the team**Requirements:**
* Currently enrolled in high school, technical school, or undergraduate program (Administration, Communications, Marketing, or related fields)
**Internship stipend:** R$ 600.00
**Benefits:**
* Transportation allowance
* Opportunity for learning and growth
* Strong verbal and written communication skills
* Organization and proactivity
* Basic computer skills
Payment: R$600.00 per month
Benefits:
* Transportation allowance
Work location: On-site