BRA Espec Select One

Description

Job Summary: Serve and engage Select clients digitally, focusing on convenience and efficiency, while conducting consultative sales of financial products. Key Highlights: 1. Premium and digital customer service for Select clients 2. Focus on consultative sales of financial products 3. Culture of flat hierarchy and professional growth BRA Espec Select One Country: Brazil If you are eager to grow and learn continuously, and passionate about interacting with people, this could be your place! Santander is a growing ecosystem committed to helping individuals and businesses thrive. Here, we create the new, challenge the market, and question the status quo. We combine urgency for the present and the future to always serve our customers in the best possible way. You’ll join a global company that values diversity across all dimensions and embraces a culture of flat hierarchy across roles. At Santander, we uphold a culture of flat hierarchy, structured around four career clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become an **Select One Specialist**, where you will be hired as a Specialist — the primary subject-matter expert in your area. **Your Role Here Will Be:** You will serve Select clients at the beginning of their Select journey, delivering a premium digital experience focused on convenience, efficiency, and human proximity in a remote environment. **Key Responsibilities** * Serve and engage clients 100% digitally (chat/video/app); * Update clients in the Select portfolio, presenting segment benefits and differentiators; * Conduct consultative sales of low-complexity credit, investment, and insurance products; * Collect and update client data; * Maintain familiarity with digital solutions, especially within the Santander ecosystem; Resolve requests remotely. * **Behavioral and Technical Competencies** * Advanced knowledge of customer experience; Experience in sales and proficiency in using digital tools. * **Education/Certifications** * CPA 10 (mandatory); * Relevant experience in remote customer service; Proficiency in digital service channels, customer journey, and financial products. * If this resonates with you, join Santander! **BENEFITS** Variable Compensation (PLR + RV); * Medical and Dental Assistance; * Meal and Food Allowance; * Supplementary Pension; * Life Insurance; * Daycare/Babysitter Allowance; * Gympass or Totalpass; * Transportation Voucher; * Nascer Program; * Be Healthy — A program encouraging healthier habits; PAPE — Specialized Personal Support Program. * So? Ready to be called? In our branches (agencies), we count on the market’s top-performing managers, who stand side-by-side with clients to meet their needs and offer the most suitable solutions. If this resonates with you, join Santander! ️ #AquiSuaChamaTransforma #VemProSantander #VemSerChama