Maitre

Description

Job Summary: Lead service and inspire the team at one of the world's finest hotels, ensuring excellence in the gastronomic experience. Key Highlights: 1. Lead service and inspire the team 2. Ensure quality standards and excellence in guest service 3. Work at an award-winning luxury hotel At Belmond, we are artisans of the exceptional. Every detail of service, every interaction, and every gesture in the dining room creates memorable experiences for our guests. With clear vision, operational excellence, and an engaged team, we transform hospitality into art. At the Copacabana Palace—ranked 11th best hotel in the world and 1st in South America by *The World’s 50 Best Hotels 2025*—your talent finds the ideal environment to lead service, inspire your team, and elevate gastronomic experience standards. **Daily Tasks and Responsibilities** * Support organization and smooth operation of the restaurant * Lead the dining room during service, ensuring organization, pace, and excellence in execution * Ensure quality, organization, and presentation standards are maintained * Guarantee excellence in guest service, aligned with brand standards and LQA (Leading Quality Assurance) guidelines * Deliver a warm and personalized experience to guests * Monitor operations to ensure efficiency and consistency in service * Collaborate closely with the team and other involved departments * Monitor guest satisfaction, anticipate needs, and resolve requests * Contribute to organizing operational materials and resources * Guide the guest experience, ensuring high service standards **Requirements** * Minimum 2 years of experience in this role or a similar position involving restaurant service and guest interaction. * Experience leading teams. * Experience in luxury hospitality or high-end gastronomy restaurants. * Knowledge of gastronomy and restaurant service techniques. * Fluent English (will be tested) **Benefits** * + Comprehensive health and dental plan extendable to immediate dependents. + Transportation allowance—covering all modalities: metro, bus, and train. + Pharmacy benefit. + On-site meals. + Life insurance + Birthday day off + Rotating 5-day workweek with 2 days off + Discounts at company sales outlets. + Based on your tenure (“time with the company”), you earn complimentary stays and experiences at Belmond properties worldwide, including 50% discount on Food & Beverage. We strive to create an environment where our colleagues can thrive both personally and professionally. Committed to your continuous development, you will have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and help create unforgettable moments for our guests, communities, and each other. **This is your moment. Apply today!** https://careers.belmond.com **About Us** A timeless retreat at the heart of a bustling city. A cosmopolitan lifestyle meets old-world glamour at the Copacabana Palace. Iconic bars, Michelin-starred restaurants, and a spa await discovery within its Art Deco walls. Begin your professional journey in hospitality at Brazil’s iconic beachfront landmark, with over a century of history. **Belmond & the LVMH Family** At the Copacabana Palace, we proudly belong to LVMH and the global collection of Belmond hotels, trains, and river cruises—all creating exceptional experiences worldwide. When you join our property, you become part of a global family of historic hotels and stunning destinations, where our colleagues sit at the heart of the Belmond experience.