Senior IT Manager

Description

Summary: Seeking a hands-on IT Manager and AI enthusiast to lead IT, cybersecurity, and applied AI systems building for a remote company. Highlights: 1. Design and build AI-assisted workflows for IT, access, security, and ops. 2. Architect and implement a modern security posture from a loose starting point. 3. High opportunity for growth! **About us** We’re a tight\-knit team of creative, data\-driven people, continuously building services \& partnering with the world’s largest brands. We value great work with talented, innovative \& driven people, making meaningful connections with like\-minded creatives along the way! **The Role** We’re hiring a **hands\-on IT Manager who is also an AI nerd** — someone who gets excited about building intelligent systems, automating away manual work, and designing modern, secure infrastructure for a fully remote company. This role blends **IT ownership, cybersecurity leadership, and applied AI systems building**. You’ll handle access and security day\-to\-day, but the real leverage comes from designing smarter workflows, AI\-assisted ops, and security systems that scale across a global team. If you read about AI agents, LLM workflows, RPA, or infra automation *for fun*, this role is probably for you. **What You’ll Own** **AI\-First IT \& Automation** * Design and build AI\-assisted workflows for IT, access, security, and ops. * Use tools like Zapier, n8n, APIs, and LLMs to eliminate repetitive work. * Experiment with agents, automations, and monitoring systems that improve reliability and visibility. * Continuously look for ways AI can reduce cost, risk, and manual effort. **Core IT Operations (Hands\-On)** * Own access management across our stack (onboarding, offboarding, role changes). * Maintain clean permissions for a globally distributed, contractor\-heavy team. * Handle day\-to\-day IT requests (mostly access; intentionally lightweight). * Be the internal escalation point for anything systems or security related. **Cybersecurity \& Incident Response (Top Priority)** * Architect and implement a modern security posture from a loose starting point. * Build real incident response playbooks (not theoretical ones). * Detect and shut down threats like impersonation, phishing, and domain abuse. * Guide us on zero\-trust concepts, identity controls, and device expectations. * Support enterprise security questionnaires and client trust reviews. * Help us safely support healthcare recruiting \& staffing workflows. **Compliance \& Trust** * Own GDPR compliance and data\-handling standards. * Define security expectations for global contractors across \~20 countries. * Partner with leadership on future compliance needs (HIPAA\-adjacent, enterprise\-driven). **IT Strategy \& Cost Control** * Audit our current environment and design an optimized roadmap. * Own IT vendors, contracts, and seat management. * Use data and automation to track usage, waste, and spend. * Build systems that give leadership clear visibility into IT cost and risk. **Our Current Stack** * Google Workspace * ClickUp * Notion * Webflow * Clockify * NordPass * Frame.io * Figma * Zapier * n8n * QuickBooks * PeopleForce * Ashby * Fathom You’ll help decide what stays, what goes, and what gets automated. **What We’re Looking For** * Strong hands\-on IT or systems background (remote\-first experience preferred). * Deep curiosity and enthusiasm for AI, automation, and modern tooling. * Comfort scripting, working with APIs, and building real systems (not demos). * Solid understanding of identity, access, and security fundamentals. * Experience responding to real\-world security issues (impersonation, phishing, abuse). * Ability to explain risk, tradeoffs, and systems clearly to non\-technical leaders. * Bias toward building, testing, and improving systems continuously. **Bonus Points** * You’ve built internal AI tools, agents, or automations. * Experience designing security from scratch. * Exposure to healthcare, staffing, or regulated environments. * You follow AI tooling closely and experiment outside of work. **Why This Role Is Different** * You’re not inheriting a locked\-down corporate IT stack — you get to design it * You’ll build real AI\-powered systems that people actually use * Security, automation, and cost control are executive priorities * Clear path to grow into a small IT org lead over time **Benefits** * Unlimited Time Off \& Sick Days * Flexible hours * Fully remote (with the possibility to work from anywhere) * Global pods (meet creatives from all around the world) * High opportunity for growth!