Description
Job Summary:
We are seeking a proactive, problem-solving leader to manage field operations, ensuring efficiency, safety, and high-quality service.
Key Highlights:
1. Lead and manage the field operations team
2. Optimize logistics and ensure compliance with regulations
3. Focus on continuous improvement and user service
**What You Gain as a JET:**
* Base salary: R$ 2\.500 (CLT)
* Benefits: R$ 650 meal voucher (VR) \+ transportation allowance (VT) with 6% salary deduction.
* Hazard pay: R$ 303
* Position of trust allowance: R$ 1\.000
* Performance-based bonus system (KPI)
We are looking for someone ready to take on the challenge of leading our field operations! If you are hands-on, enjoy solving problems, and want to grow with us, this role is for you.
**Your Day-to-Day Responsibilities:**
* Lead the operator team and ensure alignment across tasks, safety, and maintenance.
* Monitor the scooter fleet and dispatch maintenance when required.
* Track operational metrics and propose improvements.
* Deliver top-tier (10/10) user service and provide guidance on scooter usage.
* Ensure full compliance with local regulations and internal rules.
* Manage logistics: plan routes, collection, distribution, and optimize processes.
* Communicate effectively with other departments and respond swiftly to emergencies.
* Manage batteries: inspect, replace, and recharge — keeping all records accurate and organized.
**Work Schedule:**
* 6 days on, 1 day off per week \+ 1 Sunday off per month
*Note: Android smartphone is mandatory*
*Join us and be part of the future of urban mobility with JET!*