Select High Customers Specialist

Description

Job Summary: Manage Select customer portfolios, delivering hybrid service and comprehensive financial advisory with a focus on relationship building and customer retention. Key Highlights: 1. Consultative and personalized service for Select customers 2. Development of upgrade opportunities to Select Ultra High 3. Culture of horizontal structure and professional growth Select High Customers Specialist Country: Brazil If you are eager to grow and learn continuously, and passionate about interacting with people, this could be your place! Santander is a growing ecosystem committed to helping individuals and businesses thrive. Here, we create the new, question the status quo, and challenge the market. We combine the urgency of today with the vision of tomorrow to serve our customers in the best possible way. We are a global company that values diversity across all dimensions and embraces a horizontal organizational culture. At Santander, we uphold a horizontal culture structured around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a **Select High Customers Specialist**, where you will be hired as a Specialist—the primary expert in your field. **Your role here will be:** Responsible for managing established Select customer portfolios, delivering hybrid service and comprehensive financial advisory focused on profitability, relationship management, and customer retention. **Main Responsibilities** • Deliver consultative service, alternating between digital and in-person channels as needed; • Conduct individualized financial planning, advising on portfolio options; • Develop upgrade opportunities to Select Ultra High; • Identify opportunities for upgrades and performance growth. **Behavioral and Technical Competencies** • Strong analytical capability and financial recommendation skills; • Negotiation and active listening skills; • Close engagement in portfolio management; • Ability to build long-term relationships; • Investment acumen. **Education/Certifications** • CPA 20 (mandatory); • Completed undergraduate degree; • Technical knowledge in credit, investments, and financial planning. If this resonates with you, join Santander! **BENEFITS** * Variable Compensation (PLR + RV); * Medical and Dental Assistance; * Meal and Food Allowance; * Supplementary Pension; * Life Insurance; * Childcare/Babysitter Allowance; * Gympass or Totalpass; * Transportation Allowance; * Nascer Program; * Be Healthy – Program encouraging healthier habits; PAPE – Specialized Personal Support Program. * So? Ready to be ignited? In our branches (agencies), we employ the market’s top branch managers, who stand alongside customers to address their needs and offer the most suitable solutions. If this resonates with you, join Santander! ️ #HereYourSparkTransforms #JoinSantander #BeTheSpark