Description
Job Summary:
Academic Assistant professional focused on student support and follow-up, incident management, and proactive communication.
Key Highlights:
1. Student support and reception
2. Continuous monitoring of academic progress
3. Recording and tracking interactions with students
Educational institution seeks an Academic Assistant in Niterói (Itaipu).
**Responsibilities:**
Student support and execution of procedures for incident referral and analysis. Student support and execution of procedures for welcoming new students. Contacting students via telephone, WhatsApp, and/or sending e\-mails. Constant monitoring of students until completion of processes under their responsibility. Referring issues to Supervision when necessary. Recording interactions with students in the operational system and in the control and monitoring spreadsheet.
Previous experience as an Academic Assistant, Teaching Assistant, Academic Coordinator, or Course Monitor may indicate alignment with some activities of this position.
High school diploma required. Relevant experience required.
**Compensation and Benefits:**
* Salary: Salary range will be disclosed during the interview.
* Transportation allowance
**Additional Information:**
* Contract type: Permanent \- On-site.
* Schedule: Full-time
* Working hours: Monday to Thursday, from 08:00 to 18:00\. Friday, from 08:00 to 17:00\.