Receptionist/Attendant

Description

Job Summary: Professional responsible for in-person and remote patient support, appointment scheduling, administrative assistance, and reception area organization. Key Highlights: 1. In-person, telephone, and WhatsApp patient support 2. Administrative support to physicians and reception area organization 3. Ability to handle multiple tasks and communicate effectively * Provide in-person, telephone, and WhatsApp support to patients, delivering basic information, clarifying doubts, and directing requests. * Schedule medical appointments and examinations, either in person or remotely. * Proactively contact patients to confirm appointments, provide instructions, and deliver clinic-requested communications. * Perform administrative procedures related to medical insurance plans. * Provide administrative support to physicians. * Maintain organization of the reception area and common spaces, ensuring an appropriate environment for patient care. **Behavioral Requirements:** \- Ability to manage multiple tasks in an organized manner \- Strong communication skills and ability to interact effectively with the public \- Agility and attention to detail \- Proactive attitude **Desired Qualifications:** \- Completed high school education \- Basic computer literacy \- Prior customer service experience is mandatory Employment Type: Full-time, CLT permanent contract Compensation: R$1\.621,00 per month Benefits: * Meal allowance * Transportation allowance Screening Question(s): * Are you available to work Monday through Friday from 8 a.m. to 5 p.m. and Saturday from 8 a.m. to 12 p.m.? * Have you previously worked in a high-volume customer service environment (e.g., clinic, hospital, laboratory, or intensive retail)? Experience: * As a receptionist (Mandatory) Work Location: On-site