




Job Summary: This apprenticeship program offers the opportunity to develop customer service and interdepartmental interaction skills in a dynamic corporate environment. Key Highlights: 1. Opportunity for learning and professional development 2. Customer service and internal support 3. Development of communication skills About Us: Founded in 1998, Gran Coffee has developed an exclusive customer service standard for the corporate world, offering espresso coffee machines, hot beverages, snacks, light meals, and soft drinks tailored precisely to its clients’ needs. The wide variety of available models enables customized service implementation, suitable for diverse sectors: companies, offices, clinics, hotels, restaurants, and others. Committed to its mission of “providing solutions that allow people to enjoy espresso coffee, hot beverages, and food with pleasure, quality, convenience, and competitive pricing,” Gran Coffee prioritizes building strong relationships with partners, suppliers, employees, and investors to achieve its primary goal: customer satisfaction. Your responsibilities will include: * Customer service via telephone and e\-mail * Internal coordination with all company departments What we require: * High school education currently in progress or completed * Proficiency in Microsoft Office (Word and Excel) * Strong verbal and written communication skills * Age between 16 and 24 years Salary: R$ 773.00 to R$ 1\.100.00 Schedule: Monday to Friday, either from 08:00 to 12:00 or from 13:00 to 18:00 (One day per week involves in-person training at ESPRO institution) Benefits: * Dental plan * Meal voucher (VR) * Life insurance * Transportation allowance * Gympass ::This position is also open to persons with disabilities \#vemsergrancoffee Job Type: Apprenticeship Compensation: R$773.00 \- R$1\.100.00 per month Benefits: * Dental assistance * Commercial partnerships and discounts * Life insurance * Food allowance * Meal voucher * Transportation allowance Relocation/mobility requirement: * Rio de Janeiro, RJ: Must relocate to or commute to the job location prior to starting work (Mandatory) Selection question(s): * Which shift do you study in (morning, afternoon, or evening)? * Which neighborhood in Rio de Janeiro do you live in? Education: * High school currently in progress or interrupted (Preferred)


