NURSING TECHNICIAN

Description

Job Summary: We are seeking a Nursing Technician to provide high-quality support and humanized care, closely monitoring the health needs of beneficiaries. Key Highlights: 1. Health demand monitoring and agile support 2. Humanized and efficient service 3. Focus on continuous improvement and innovation Leve Saúde is a Rio de Janeiro-based health plan operator founded with the **purpose of transforming how healthcare is delivered in Brazil**. We believe that caring goes far beyond offering health plans — it means building relationships, truly listening, and being present throughout each person's journey. From the outset, we have pursued a model that is closer, more welcoming, and more effective. With our own teams and an integrated network, we deliver a lighter, more efficient, and patient-centered healthcare experience. **What Drives Us:** * Making healthcare more human and accessible. * Reducing bureaucracy and facilitating access to quality services. * Leveraging technology as an ally to improve healthcare experiences and outcomes. **How We Do It:** * Through our own clinics, ready to provide welcoming and efficient care. * Through a multidisciplinary team that closely monitors beneficiaries' journeys. * Through an internal team committed to innovation, quality, and purpose. We are a company in constant growth, and every employee is an essential part of this journey. Here, we believe in collaboration, open dialogue, and the power of doing things differently. We are looking for a **Nursing Technician** committed to delivering high-quality support to beneficiaries, closely monitoring their health needs, and providing humanized and efficient care. **Responsibilities and Duties** Monitor beneficiaries' health during situations such as hospital discharge and emergency department incidents; Handle health-related requests received via email, mobile app, WhatsApp, and phone; Follow up on beneficiaries' incidents, ensuring agile support and resolution of requests; Conduct online consultations via WhatsApp, including triage, qualification, and referral of reported health issues; Receive and process test results, uploading them into the Tasy system; Monitor and track beneficiaries' adherence to care plans according to risk classification; Provide support for Telemedicine and mobile app usage prior to medical appointments; Onboard new beneficiaries into the health plan; Identify daily opportunities for improvement to optimize processes and service quality. **Requirements and Qualifications** Experience in Telemedicine service delivery; Active COREN registration; Knowledge of care plans and population health management; Analytical mindset for identifying continuous improvements. **Additional Information** Meal Voucher R$42.00; Transportation Voucher; Birthday Day Off; Health Plan with no payroll deduction; Dental Plan with no payroll deduction; Total Pass; Discounts on courses and university tuition; We are **Leve Saúde**, the healthtech operator that launched in Rio de Janeiro in September 2020, focused on individuals aged 45 and older seeking quality healthcare at affordable prices. Our Operating Model rests on **three pillars**, reflecting our beliefs about healthcare management: * We believe **Digital Health** is an irreversible path that already has — and will increasingly have — an extraordinary impact on healthcare management. \- We believe the combination of **Primary Healthcare** and Digital Health represents the perfect convergence of past and future. Both are fundamental ingredients for achieving the right to healthier longevity. * We believe having an **Owned Network** is a critical component to complement our model, as it enables us to guarantee personalized, humanized, compassionate, and effective care. You’ll find available opportunities on our page. We’re rooting for you!