Electrical/Electronic Technician

Description

Job Summary: Professional responsible for maintenance, support, and testing of VLT machines, database management, and customer interaction, ensuring system functionality and performance. Key Highlights: 1. Machine maintenance and support to ensure continuous user experience 2. Database management and testing of game and server configurations 3. Customer interaction for audits and brand presence maintenance *About EGT:* We are a modern company, a subsidiary of Euro Games Technology (Bulgaria). We continuously improve our casino gaming technology development based on our accumulated expertise. Our team of experienced professionals creates innovative products, always adapted to the needs of our customers and their players. *Scope of Work:* The Video Lottery Terminal (VLT) terminal system offers a revolutionary approach to the gaming world. While players enjoy placing bets on the terminal, the central server takes control, managing all aspects of the lottery game — from rule details to the excitement of potential wins. This centralized management ensures that the lottery experience remains uninterrupted and fair. For more information, visit: https://brazil.egt.com/vlt/ *Position Responsibilities:* **Machine Maintenance and Support:** * Coordinate regular machine inspections to ensure full operational readiness for customer use. * Promptly resolve machine issues to ensure continuous user experience. * Provide follow-up and statistical reports as needed for specific cases across any area. **Database Management:** * Maintain, update, and review databases related to machines, ensuring accuracy and reliability. **Testing and Configuration:** * Conduct laboratory tests for game and server configuration, including functionality and performance verification. * Create installation files for the remote accounting system, ensuring complete documentation and accurate data. **Activation and Deactivation Processes:** * Generate activation and deactivation files for hardware changes or conversions affecting machine counters. * Upload files to the company platform with precise machine data and MAC addresses. **Customer Interaction and Auditing:** * Visit regional customers every two months for audits and brand presence maintenance. * Address customer needs and requests related to machine performance and functionality. **Technical Coordination:** * Provide documentation and support to internal technicians and other departments. * Monitor the UCAS system to track machine online/offline status and coordinate with customers and technical teams to maintain operational continuity. ***Job Requirements:*** * Work within the state of Rio de Janeiro and surrounding regions, including other states. * Periodic visits to the São Paulo office will be required. * Intermediate or higher level of English (will be tested during interview). * Completed technical course in mechatronics/mechanics/electronics/electrical engineering. * A completed or ongoing undergraduate degree is a plus. Employment Type: Full-time CLT Salary: R$2.800,00 \- R$3.500,00 per month Benefits: * Medical insurance * Company-provided mobile phone * Remote work * Meal allowance * Food voucher * Transportation voucher Selection Question(s): * Do you hold a driver's license? Education: * Completed technical education (Mandatory) Language: * English (will be tested during interview) (Mandatory) Willingness to Travel: * 100% (Mandatory) Work Location: On the road