





#WeAreMoreAtTIM Being part of TIM means connecting with what we believe in and having MORE alignment with the entire TIM team. It means learning new ways to deliver work with MORE purpose to the world. Learning at TIM is MORE than possibility—it’s what drives us to do MORE and better. It’s developing skills creatively and transforming technology into MORE freedom. Technology at TIM is MORE than having the best coverage—it’s imagining possibilities with MORE innovation, connecting everyone with respect and agility. Diversity and Inclusion at TIM is MORE than embracing—it’s a culture increasingly ESSENTIAL to our daily lives. It’s creating a MORE positive impact by being authentically yourself. Join us as your authentic self and become part of a TIM team that has the courage to innovate, the freedom to try, and the drive to make a difference in people’s lives. #imagineaspossibilities We value applications from People with Disabilities, Black People, LGBTI+ People, People aged 45+, and Women! **Responsibilities and Duties** Responsible for analyzing, monitoring, and performing Day-After reviews of scheduled and emergency activities; when necessary, opening activation events for field teams. **Key Activities** * Perform technical analysis of scheduled, emergency, and Day-After activities; * Monitor network alarms and identify potential failures related to activities; * Open internal tickets via the Smart Service system; * Provide technical support to field teams when required; * Issue failure notifications. **Requirements and Qualifications** * Required: Currently enrolled in or completed a Technical or Bachelor’s degree program, preferably in Electronics, Electrotechnics, or Telecommunications; * Knowledge of Telecommunications Networks; * Experience in Fault Management Centers. **Work Regime** * 24/7 operations, hybrid model (3 days onsite, 2 days remote), 6:30 AM to 3:30 PM. * Work location: Gamboa, Rio de Janeiro–RJ. **Additional Information** *We value applications from People with Disabilities, Black People, LGBTI+ People, People aged 45+, and Women!* At TIM, your well-being is our well-being—which is why the ***Connection Well+Being*** program aims to **strengthen TIM’s genuine care for the TIM team and their families**, through practical initiatives across multiple areas so everyone feels well—both personally and professionally. Learn about our benefits: * Flexible Benefits Program * Medical and Dental Assistance * * Medication Benefit * * Wellhub (formerly Gympass) * * Meal and/or Food Allowance * Financial Well-being Program * Private Pension Plan * Mobile phone with unlimited internet and voice allowance * Agreements and partnerships with over 3,000 companies and institutions—including discounts on electricity and broadband internet bills * Online English course extendable to 1 family member or friend * Internal Training and Development Programs * Profit Sharing * My First Benefit—Support for children up to 2 years old * Daycare Reimbursement (for parents) * Flexible work models and working hours * Happy Day—A day off during your birth month * Extended leave for maternity, paternity, marriage, and adoption * Transportation Allowance And more! * Extendable to legal dependents It’s about having MORE alignment with the entire TIM team and connecting with what we believe in. It’s about learning new ways to deliver work with MORE purpose to the world. It’s what drives us to do MORE and better. It’s about developing skills creatively and turning technology into MORE freedom. It’s about imagining possibilities with MORE innovation, connecting all people with respect and agility. It’s a culture increasingly MORE essential to our daily lives. It’s about creating a MORE positive impact by being who you are. Join us as your authentic self and be part of a TIM team that has the courage to innovate, the freedom to try, and the desire to make a difference in people’s lives. This means we foster a positive environment of development, opportunity, and inclusion. It reflects our recognition that we make a difference in people’s lives. We will continue working, implementing the market’s best practices, and evolving alongside our TIM team. Together, #WeAreMoreAtTIM! **Explore opportunities in other areas!** Click the links below to browse more available positions.


