IT Technician - Penha | RJ

Description

Location: Rio de Janeiro – RJ (Penha) Job Type: On-site – Monday to Friday, business hours **At SDE, people make results happen** At SDE, we don’t just deliver products—we deliver solutions that drive businesses and accelerate results. Our growth is built on discipline, technical excellence, and professionals who take ownership of their own journey. If you thrive in a dynamic environment, are committed to security and technical quality, and want to see the real impact of your work on operations, this role is for you. **Mission:** Ensure the continuous and efficient operation of the company’s information technology resources by providing user support, performing equipment, system, and network maintenance and configuration, and guaranteeing stability, security, and productivity in the workplace. **Your day-to-day responsibilities:** * Provide support and assistance to internal users; * Configure and maintain desktops and laptops; * Create, configure, and support corporate email accounts; * Install and support software and systems; * Assist with network and IT infrastructure maintenance; * Resolve daily technical support tickets; * Ensure proper functioning of equipment and work environments. **What we expect from you:** * Experience in technical support and IT infrastructure; * Knowledge of Windows operating systems; * Basic understanding of networking, hardware, and Microsoft Office suite; * Strong communication skills and user-focused service orientation; * Proactivity and sense of urgency in problem resolution. **You’ll stand out here if you:** * Possess technical discipline and a strong sense of responsibility; * Enjoy solving problems in a practical, hands-on way; * Understand that quality is integral to the outcome. **Benefits that support your routine and growth:** **Salary** – market-competitive compensation. **Meal allowance (R$30 per day)** – support for your daily routine **Transportation allowance** – stress-free mobility **Medical assistance** – care for your health **TotalPass** – encouragement for well-being and quality of life **Discount club** – exclusive advantages across various services **Clude** – telemedicine and online therapy to care for your physical and emotional health **Birthday Day Off** – a free day to celebrate your special day Join SDE Distribuidora and build your future!