Administrative Assistant / Help Desk

Description

Job Summary: Hand Security is seeking an organized and communicative Administrative Assistant – Help Desk to provide administrative, operational, customer service, ticket tracking, and reporting support. Key Highlights: 1. Opportunity for those who enjoy solving problems 2. Support for employees and technicians 3. Customer communication and basic support **Hand Security** is looking for an **Administrative Assistant – Help Desk** to join our team! If you are organized, communicative, and enjoy solving problems, this opportunity is for you! **Main Responsibilities:** * Provide administrative and operational support to employees and technicians; * Open and track support tickets; * Maintain internal spreadsheets and reports; * Communicate with customers and provide basic support via system and telephone; * Manage inventory control. **Requirements:** * Completed high school education (technical or undergraduate studies in Administration, HR, IT, or related fields are desirable); * Basic knowledge of Microsoft Office (Excel, Word, Outlook); * Strong communication skills and organizational sense; * Prior experience in help desk or administrative support is a plus; * Good interpersonal skills. **Working Hours** Monday to Friday: 08:00–17:00; Saturday: 08:00–12:00 Employment Type: Full-time, CLT (Consolidated Labor Laws) Compensation: Starting from R$1.640,00 per month Benefits: * Company-provided mobile phone * Food basket * Life insurance * Meal allowance * Transportation allowance Work Location: On-site