Description
Job Summary:
A shift leader is essential to ensure service efficiency and quality, working in a dynamic and collaborative environment, coordinating operational activities and leading teams.
Key Highlights:
1. Lead and guide the operational team
2. Ensure service efficiency and quality
3. Dynamic and collaborative environment
We are seeking a shift leader. This position is essential to ensure service efficiency and quality, working in a dynamic and collaborative environment.
**Responsibilities:**
* Coordinate receiving, inspection, storage, picking, shipping, and inventory activities.
* Assign tasks to the team according to demand and priorities.
* Monitor operational KPIs (productivity, SLA, accuracy, OTIF).
* Ensure compliance with loading and unloading deadlines.
* Monitor and adjust operational flow according to volume and urgency.
* Lead and guide the operational team during the shift.
* Conduct DDS (Daily Safety Dialogue) and operational alignment meetings.
* Manage team attendance, punctuality, and discipline.
* Identify training and development needs.
* Mediate conflicts and maintain an appropriate organizational climate.
* Provide feedback and report performance to supervisor/manager.
**Requirements:**
* Experience in team management
* Knowledge of operational processes
* Leadership and conflict resolution skills
* Communication and collaboration skills
This is an on-site position requiring commitment and dedication to ensure team success. Join us and make a difference!
Minimum Education: Technical Course